Erin Greenwood
Hallsville
Summary
Seasoned Massage Therapist with a proven track record at Phine Salon, enhancing client well-being through expert use of deep tissue and Swedish massage techniques. Skilled in anatomy and business management, I excel in creating personalized treatment plans and fostering a comfortable environment, significantly boosting client satisfaction. Demonstrates strong communication and confidentiality adherence, ensuring a holistic and trusted client experience.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Massage Therapist
Phine Salon
07.2024 - Current
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
- Improved overall client well-being with customized aromatherapy blends during massage sessions.
Massage Therapist
Fountain of Youth Institute
02.2021 - 07.2024
- Researched new massage techniques and treatments.
- Utilized deep tissue, Swedish and myofascial massage therapy techniques to provide options to customers.
- Advised clients on areas such as posture, at-home exercises and stretches.
- Utilized hot stones, aromatherapy and other therapeutic treatments.
General Manager
Pizza Hut
01.2018 - 01.2021
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Medical Technician
Good Shepherd Hospital
09.2016 - 12.2018
- Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
- Handled sensitive patient information with confidentiality while upholding HIPAA regulations at all times.
- Administered medications and performed basic and advanced patient assessments.
- Performed patient service duties by communicating directly with patients, answering questions, and assisting with concerns.
Education
Graduate Certificate - Massage
Power of Touch Massage Therapy
Longview, TX11.2020
Skills
- Deep tissue massage
- Swedish massage
- Trigger point massage
- Anatomy knowledge
- Hot stone massage
- Prenatal massage
- Business management
Certification
Medical massage certification
Myofascial kinetics certification
Prenatal massage certification
Hot stones certification
Migraine relief certification
Timeline
Massage Therapist
Phine Salon
07.2024 - Current
Massage Therapist
Fountain of Youth Institute
02.2021 - 07.2024
General Manager
Pizza Hut
01.2018 - 01.2021
Medical Technician
Good Shepherd Hospital
09.2016 - 12.2018
Medical massage certification
Myofascial kinetics certification
Prenatal massage certification
Hot stones certification
Migraine relief certification
Graduate Certificate - Massage
Power of Touch Massage Therapy
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