Erin Gross
Our Home
Somerset,PA
Summary
Detail-oriented FSQA and QA professional with a strong record of supporting document control and audit preparation. Known for identifying process gaps, correcting quality records, and improving readiness across quality operations.
1
Certification
6
years of professional experience
Work History
Supplier / Co-Manufacturer FSQA Coordinator
7 Months- Coordinated approval routing, aligning quality operations with compliance teams to streamline processes.
- Identified process gaps against established standards, proposing compliance improvements to enhance operational integrity.
- Compiled and tracked documentation, ensuring audit readiness and supporting compliance initiatives.
- Reviewed and updated quality assurance documents to maintain accuracy.
- Supported cross-functional teams with document control activities across organizational lifecycle.
- Communicated documentation issues and corrections to internal team members.
- Gathered documents for external audits by gathering requested documents.
QA Supervisor
1 Year 11 Months- Developed and implemented comprehensive quality assurance programs to ensure compliance with industry standards and regulations.
- Led internal audits to identify improvement opportunities and ensure compliance with quality management systems.
- Led inspectors and technicians to improve quality assurance processes.
- Analyzed quality control test results and provided feedback and interpretation to production management or staff.
- Collaborated with product development team to define quality criteria for new products.
- Coordinated investigations of customer complaints and implemented resolutions to improve customer satisfaction.
- Oversaw calibration and maintenance of quality testing equipment to ensure precise measurements.
QA Technician
2 Years 8 Months- Inspected snack food lines at Utz's Quality Foods for GMP compliance.
- Documented quality checks in production logs and inspection forms, ensuring compliance and facilitating traceability.
- Reported nonconforming batches to production and quality supervisors, enabling prompt corrective actions.
- Sampled finished products for appearance, weight, and packaging accuracy.
- Verified ingredient labels, codes, and date marks before release.
- Calibrated testing tools and maintained inspection equipment records.
- Trained team members on proper inspection techniques, enhancing adherence to quality standards across the team.
- Analyzed data from test results to identify improvement areas, enhancing product quality and consistency.
Education
EFDA Dental Assistant Certification - Dental Assisting
Some College (No Degree) - Elementary Education
Skills
Quality assurance
Quality system management
GMP standards
Food safety compliance
Supplier compliance
Document control
Audit readiness
Quality control management
Certification
- PCQI Training, 2024
- HACCP Training 2021
- Green Belt Certification 2025
Timeline
Supplier / Co-Manufacturer FSQA Coordinator
Our Home
03.2026 - 10.2026
QA Supervisor
PA Potato Chip Manufacturing LLC
04.2024 - 03.2026
QA Technician
Utz's Quality Foods
03.2021 - 11.2023
Clackamas Community College
EFDA Dental Assistant Certification from Dental Assisting
University of Pittsburgh
Some College (No Degree) from Elementary Education