Erin Hardy
Weaverville,NC
Summary
Knowledgeable and experienced in the many facets of upholstering, I built and then developed The Recovery Studio to become a local industry leader. Excelling in small business operations and customer relations, I forstered client satisfaction and repeat business. At Asheville-Buncombe Technical College, I enhanced student performance through innovative teaching methods. My approach combines strong relationship building with effective project management, fostering both team and client loyalty.
Overview
15
15
years of professional experience
Work History
Owner and Lead Upholsterer
The Recovery Studio
01.2010 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
Upholstering Instructor
Asheville-Buncombe Technical College
09.2020 - 03.2022
- Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
- Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
- Boosted student performance by providing individualized support and targeted feedback.
- Initiated new learning methods, eliminating instructional gaps and improving comprehension.
- Promoted classroom safety, collaboration, and best practices.
- Optimized day-to-day instruction to align educational strategies with industry best practices.
Education
Upholstering
Asheville-Buncombe Technical College
Asheville, NCBachelor of Arts - Interdisciplinary Studies
University of North Carolina At Asheville
Asheville, NC05-2002
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Project management
- Project estimating
Timeline
Upholstering Instructor
Asheville-Buncombe Technical College
09.2020 - 03.2022
Owner and Lead Upholsterer
The Recovery Studio
01.2010 - Current
Upholstering
Asheville-Buncombe Technical College
Bachelor of Arts - Interdisciplinary Studies
University of North Carolina At Asheville
Similar Profiles
Maria GeorgievaMaria Georgieva
Freelance Subtitle Translator and Captioning Specialist at Iuyno Studio, BTI Studio, Doli Media Studio, Prevajalski Studio, SDI, HBO MaxFreelance Subtitle Translator and Captioning Specialist at Iuyno Studio, BTI Studio, Doli Media Studio, Prevajalski Studio, SDI, HBO Max
Pollyanna ColemanPollyanna Coleman
Tattoo And Body Artist at x_Ir.8 Studio, Prana Studio, Kaleidoscope StudioTattoo And Body Artist at x_Ir.8 Studio, Prana Studio, Kaleidoscope Studio
Jalen BrownellJalen Brownell
Red Tide Cleanup And Recovery Team at Optimal recovery LLC (Natural disaster recovery)Red Tide Cleanup And Recovery Team at Optimal recovery LLC (Natural disaster recovery)
William "Ron" TashWilliam "Ron" Tash
Construction Project Manager at Columbia Builders, Inc.Construction Project Manager at Columbia Builders, Inc.
Alivia AndersonAlivia Anderson
Certified Nursing Assistant at HCACertified Nursing Assistant at HCA