Houston Ellison
New Tazewell,TN
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
10
10
years of professional experience
Work History
Upholsterer
Sexton Furniture
03.2024 - Current
- Planned and paced work efficiently in order to meet daily, weekly, project, or production goals.
- Correctly and safely used variety of hand tools, saws and cutting equipment to carry out job duties.
- Implemented quality control measures to ensure all finished products met or exceeded client expectations.
- Measured, cut and sewed materials to fit specifications.
- Recognized and reported defective material and equipment to shift supervisor.
- Maintained a well-organized work environment, ensuring tools and materials were readily available for each task.
- Stretched and tacked fabric into place.
- Increased customer satisfaction by providing high-quality upholstery services and meeting project deadlines.
- Repaired damaged furniture frames before reupholstering, ensuring structural integrity was maintained in completed projects.
- Established a reputation for excellence in complex restorations, leading to increased referrals from satisfied customers.
- Developed strong relationships with suppliers, enabling access to premium materials at competitive prices.
Upholsterer
England LLC
08.2022 - 05.2024
- Planned and paced work efficiently in order to meet daily, weekly, project, or production goals.
- Correctly and safely used variety of hand tools, saws and cutting equipment to carry out job duties.
- Maximized workspace efficiency by implementing organized storage solutions for fabric samples and supplies.
- Recognized and reported defective material and equipment to shift supervisor.
- Maintained a well-organized work environment, ensuring tools and materials were readily available for each task.
- Stretched and tacked fabric into place.
- Increased customer satisfaction by providing high-quality upholstery services and meeting project deadlines.
- Established a reputation for excellence in complex restorations, leading to increased referrals from satisfied customers.
- Contributed to business growth by consistently delivering exceptional results on custom upholstery jobs.
- Developed strong relationships with suppliers, enabling access to premium materials at competitive prices.
- Managed multiple concurrent projects while maintaining consistent communication with clients regarding progress updates.
Assistant Manager
Walmart
09.2014 - 10.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored associates in their professional development by offering guidance/support in their assigned roles.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Mentored team members to enhance professional development and accountability in workplace.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Increased sales through effective merchandising strategies and targeted promotions.
- Scheduled to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Created employee schedules to align coverage with forecasted demands.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Education
GED -
Claiborne High School
New Tazewell, TN05.2008
Skills
- Ability to meet deadlines
- Safety practices
- Comfortable with Power Tools
- Handling materials
- Customer Service-Oriented
- Strong attention to detail
- Continuous learning mindset
- Quality Control Standards
- Operating equipment
- Money Handling
- Customer Relations
- Team motivation
- Task Delegation
- Workload Management
- Operations Management
- Employee Scheduling
- Marketing knowledge
- Recruiting and interviewing
- Sales Growth
- Policy Enforcement
Timeline
Upholsterer
Sexton Furniture
03.2024 - Current
Upholsterer
England LLC
08.2022 - 05.2024
Assistant Manager
Walmart
09.2014 - 10.2020
GED -
Claiborne High School
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