Erin Haverty
Bluffton,SC
Summary
Dynamic and resourceful professional with strong organizational skills and a customer service-oriented approach, honed at Urban Air Trampoline and Adventure Park. Proven ability to create engaging experiences and maintain cleanliness, ensuring memorable events. Adaptable and detail-oriented, consistently enhancing guest satisfaction through effective planning and execution.
Diligent server with solid background in providing exceptional customer service in high-paced environments. Effectively managed tables and collaborated with kitchen staff to ensure smooth operations and satisfied patrons. Demonstrated strong multitasking abilities and attention to detail, guaranteeing a seamless dining experience.
Overview
4
4
years of professional experience
Work History
Birthday Party Host
Urban Air Trampoline and Adventure Park
06.2021 - 07.2024
- Ensured a memorable event for clients by creating personalized and themed party environments.
- Enhanced guest experiences by organizing and executing engaging birthday party activities.
- Maintained high standards of cleanliness and safety within the party area, contributing to positive client reviews and recommendations.
- Protected young guests by monitoring activities and maintaining strong perimeter for activities.
- Demonstrated adaptability when working with diverse clientele across various age groups, interests, cultural backgrounds, or special needs requirements.
Intern
High Performance Foot + Ankle
06.2023 - 08.2023
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
Server
Donovan's Bar & Restaurant & Grill
07.2020 - 01.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Counter Person
Lorenzo's Pizzeria & Restaurant
07.2020 - 12.2020
- Fostered positive relationships with regular clientele by remembering their preferences along with their names.
- Handled high-pressure situations calmly, addressing customer concerns efficiently while managing multiple tasks simultaneously.
- Performed daily opening/closing procedures diligently so as not to miss any important steps.
- Restocked counter displays periodically throughout the day, maintaining an appealing presentation for customers.
- Enhanced customer satisfaction by providing efficient service and accurate order fulfillment.
Education
Bachelor of Science - Pre-Medicine
University of South Carolina
Columbia, SC12-2026
High School Diploma -
Donovan Catholic High School
Toms River, NJ06-2023
Skills
- Strong organizational skills
- Adaptable personality
- Time management expertise
- Effective delegation
- Cleanliness maintenance
- Customer Service-oriented
Timeline
Intern
High Performance Foot + Ankle
06.2023 - 08.2023
Birthday Party Host
Urban Air Trampoline and Adventure Park
06.2021 - 07.2024
Server
Donovan's Bar & Restaurant & Grill
07.2020 - 01.2022
Counter Person
Lorenzo's Pizzeria & Restaurant
07.2020 - 12.2020
Bachelor of Science - Pre-Medicine
University of South Carolina
High School Diploma -
Donovan Catholic High School
Similar Profiles
Julissa SolivanJulissa Solivan
Court Monitor at Urban Air Trampoline and Adventure ParkCourt Monitor at Urban Air Trampoline and Adventure Park
Jeremiah FrancoisJeremiah Francois
Zipline Technician at Urban Air Trampoline and Adventure ParkZipline Technician at Urban Air Trampoline and Adventure Park
Taiylor CrayTaiylor Cray
Team Member and Cafe Member at Urban Air Trampoline and Adventure ParkTeam Member and Cafe Member at Urban Air Trampoline and Adventure Park
Jeremiah RomoJeremiah Romo
Party Host and Cafe Worker at Urban Air Trampoline and Adventure ParkParty Host and Cafe Worker at Urban Air Trampoline and Adventure Park
Laura PiersLaura Piers
Dietitian at Memorial Health University Hospital Children’s Wellness ProgramDietitian at Memorial Health University Hospital Children’s Wellness Program