Determined college student with 6+ years of work experience. Acquired knowledge of customer service, working the register, handling/making food, serving customers, opening/closing, and teamwork.
Overview
4
4
years of professional experience
Work History
Lab Assistant
University Of Arkansas
11.2022 - Current
Maintained lab by calibrating equipment and cleaning surfaces and items used.
Enhanced laboratory efficiency by maintaining and organizing equipment and supplies.
Improved office efficiency by organizing and streamlining filing systems.
Provided exceptional customer service, addressing inquiries promptly and professionally.
Helping with Excel documents and using online applications.
Manager
Roccovino's Concession Stands
05.2021 - 09.2022
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Onboarded new employees with training and new hire documentation.
Hostess
Roccovino's Italian Restaurant
09.2020 - 05.2021
Answered customer questions about hours, seating, and menu information.
Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Cashier/Server
Roccovino's Concession Stand
05.2020 - 09.2020
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Collaborated with team members to ensure optimal efficiency during peak dining hours.
Handled high volume transactions calmly, maintaining composure under pressure and delivering excellent customer service.
Performed end-of-shift duties such as cleaning cashier stations, counting cash drawers, restocking supplies as needed.
Worked flexible schedule and extra shifts to meet business needs.
Served food and beverages promptly with focused attention to customer needs.
Cashier/Server
Widen's Hotdogs
10.2019 - 09.2020
Greeted customers entering store and responded promptly to customer needs.
Served food and beverages promptly with focused attention to customer needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Maintained clean and organized workstations, adhering to strict health and safety guidelines.
Enhanced customer satisfaction by consistently providing high-quality food products and maintaining a clean, organized workspace.