Summary
Overview
Work History
Education
Skills
Timeline
Generic

Erin Haw

Orland Park,IL

Summary

Determined college student with 6+ years of work experience. Acquired knowledge of customer service, working the register, handling/making food, serving customers, opening/closing, and teamwork.

Overview

4
4
years of professional experience

Work History

Lab Assistant

University Of Arkansas
11.2022 - Current
  • Maintained lab by calibrating equipment and cleaning surfaces and items used.
  • Enhanced laboratory efficiency by maintaining and organizing equipment and supplies.
  • Improved office efficiency by organizing and streamlining filing systems.
  • Provided exceptional customer service, addressing inquiries promptly and professionally.
  • Helping with Excel documents and using online applications.

Manager

Roccovino's Concession Stands
05.2021 - 09.2022
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Onboarded new employees with training and new hire documentation.

Hostess

Roccovino's Italian Restaurant
09.2020 - 05.2021
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Cashier/Server

Roccovino's Concession Stand
05.2020 - 09.2020
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Collaborated with team members to ensure optimal efficiency during peak dining hours.
  • Handled high volume transactions calmly, maintaining composure under pressure and delivering excellent customer service.
  • Performed end-of-shift duties such as cleaning cashier stations, counting cash drawers, restocking supplies as needed.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Served food and beverages promptly with focused attention to customer needs.

Cashier/Server

Widen's Hotdogs
10.2019 - 09.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Served food and beverages promptly with focused attention to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained clean and organized workstations, adhering to strict health and safety guidelines.
  • Enhanced customer satisfaction by consistently providing high-quality food products and maintaining a clean, organized workspace.

Education

No Degree - Business Management / Human Resources

University of Arkansas, Fayetteville
Fayetteville, AR
05.2026

High School Diploma -

Carl Sandburg High School
Orland Park, IL
05.2022

Skills

  • Document Management
  • Strong Organization
  • Laboratory techniques
  • Excel
  • Work Ethic and Integrity
  • Customer Assistance
  • Money Handling
  • Time management skills
  • Cleaning and sanitizing
  • Order Taking

Timeline

Lab Assistant

University Of Arkansas
11.2022 - Current

Manager

Roccovino's Concession Stands
05.2021 - 09.2022

Hostess

Roccovino's Italian Restaurant
09.2020 - 05.2021

Cashier/Server

Roccovino's Concession Stand
05.2020 - 09.2020

Cashier/Server

Widen's Hotdogs
10.2019 - 09.2020

No Degree - Business Management / Human Resources

University of Arkansas, Fayetteville

High School Diploma -

Carl Sandburg High School
Erin Haw