Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Erin Hopkins

Rochester,NY

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience
1
1
Certification

Work History

DSP

EPI Inc.
01.2024 - Current
  • Excellent communication skills, both verbal and written.
  • Skilled at working independently and collaboratively in a team environment.
  • Strengthened communication skills through regular interactions with others.
  • Passionate about learning and committed to continual improvement.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Worked effectively in fast-paced environments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Exercised leadership capabilities by successfully motivating and inspiring others.

Bus Driver

Ontario Bus Company
10.2022 - 02.2023
  • Operated large vehicles in difficult urban and rural conditions.
  • Performed bus driving duties while keeping student safety in mind to maintain good safety record.
  • Assisted passengers with disabilities, ensuring safe boarding, comfortable travel, and proper disembarking procedures were followed.
  • Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
  • Managed fare collection with accuracy, ensuring timely deposits and accurate record-keeping for company financial records.
  • Verified cleanliness and tidiness of bus through regular cleaning.
  • Enhanced passenger safety by conducting thorough pre-trip inspections and maintaining a clean bus environment.
  • Picked up and dropped off passengers at regularly scheduled locations by following strict time schedules.
  • Conducted pre-trip inspections of bus for safe operation.
  • Assisted passengers with inquiries and requests during trips.
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
  • Navigated challenging weather conditions safely while keeping passengers informed of potential delays due to hazardous road situations.
  • Aided passengers with disabilities or special needs.
  • Kept bus interiors clean and tidy to provide comfortable passenger environments.
  • Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
  • Trained new bus drivers in company policies, route navigation techniques, and safety protocols to ensure smooth onboarding experiences.
  • Kept accurate records of daily logs, incident reports, maintenance checklists, and fuel consumption data for company reference.
  • Communicated regularly with central dispatch teams to report delays and route changes.
  • Acted calmly, productively and professionally under pressure for helpful emergency response.
  • Managed time efficiently in order to complete all tasks within deadlines.

School Bus Driver

Monroe Transportation Services Inc.
02.2018 - 03.2022
  • Maintained New York States driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
  • Reduced vehicle maintenance costs by conducting daily pre-trip inspections and promptly reporting any necessary repairs or concerns.
  • Executed proper and timely loading and unloading of passengers.
  • Contributed to district-wide fuel efficiency initiatives by practicing mindful driving techniques and minimizing idle time.
  • Reported vehicle maintenance and repair issues to appropriate personnel for timely resolution.
  • Assisted in training new drivers and maintaining driver certifications.
  • Complied with all relevant state and federal regulations regarding school transportation services, ensuring the safety and well-being of students at all times.
  • Assisted in loading and unloading students and belongings.
  • Attended pre-trip meetings to support safe transport of students.
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Supported special needs students by accommodating individual requirements and ensuring their comfort throughout the journey.

DSP

Lifetime Assistance INC.
12.2016 - 11.2018
  • Applied effective time management techniques to meet tight deadlines.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Delivered services to customer locations within specific timeframes.
  • Resolved problems, improved operations and provided exceptional service.
  • Developed and maintained courteous and effective working relationships.
  • Strengthened communication skills through regular interactions with others.
  • Gained strong leadership skills by managing projects from start to finish.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.

Driver

Medical Motor Svc
02.2017 - 10.2018
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Followed all relevant traffic laws and safety regulations.
  • Updated logs and tracking documents accurately and according to schedule requirements.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Managed inventory tracking system to ensure proper documentation of all shipments delivered or picked up.
  • Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.

Education

High School Diploma -

Charlotte High School
Rochester, NY
06.2014

Skills

  • Problem-Solving
  • Teamwork and Collaboration
  • Networking
  • Dependable and Responsible
  • Flexible and Adaptable
  • Task Prioritization
  • PPE use
  • Data Entry
  • Supervision and leadership
  • Organization and Time Management
  • Written Communication
  • Team building
  • First Aid/CPR
  • Active Listening
  • Microsoft Office
  • Clerical Support

Accomplishments

  • Resolved product issue through consumer testing.
  • Achieved getting my CDL class B by completing truck driving school and passing my New York State drivers test with accuracy and efficiency.
  • Supervised team of 2-5 staff members.
  • Achieved leadership skills through effectively helping with management task at work.

Certification

  • Day to day personal task
  • Money management
  • Programs
  • Setting appointments
  • Giving correct medicine

Timeline

DSP

EPI Inc.
01.2024 - Current

Bus Driver

Ontario Bus Company
10.2022 - 02.2023

School Bus Driver

Monroe Transportation Services Inc.
02.2018 - 03.2022

Driver

Medical Motor Svc
02.2017 - 10.2018

DSP

Lifetime Assistance INC.
12.2016 - 11.2018

High School Diploma -

Charlotte High School

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Erin Hopkins