Erin Houston
Motor Vehicle Supervisor
Ludowici,GA
Summary
Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
27
27
years of professional experience
Work History
Motor Vehicle Supervisor
Liberty County Tax Commissioner's Office
06.2002 - Current
- Handled customer complaints, resolved issues and communicated with customers to resolve common title issues.
- Maintained accurate records, ensuring timely and error free processing of all transactions.
- Conducted thorough research to resolve complex registration issues, improving overall department efficiency.
- Manage high volumes of transactions while maintaining attention to detail and accuracy, leading to a decrease in errors.
- Maintaining daily cash drawer accurately, demonstrating exceptional financial responsibility skills.
- Staying current on changing state laws regarding vehicle registration and titling, and ensuring consistent adherence to laws.
- Supervised a team 12 motor vehicle registration clerks, ensuring efficient operation and customer satisfaction.
- Managed the registration process for high volume of vehicles, maintaining accurate records and meeting strict deadlines.
Tax/Tag and Title Clerk
Chatham County Tax Commissioner's Office
01.1997 - 05.2002
- Verified and analyzed free-and-clear title issues, odometer readings, and VIN numbers to finalize sales deals.
- Organized and prepared tax and title documents to transfer ownership of property.
- Calculated and remitted state sales tax, service, and other charges.
- Processed payments for fines and fees, maintained accurate drawers, issued receipts, and updated account balances.
- Stayed up-to-date on Georgia laws and licensing requirements to complete accurate and efficient reviews.
- Collaborated with team members to optimize workflow processes, enhancing overall productivity levels.
Education
Associate of Applied Science - Paralegal Studies
Savannah Technical College
Savannah, GA05.2023
Skills
- Georgia Motor Vehicle Law Expertise
- Accounts Payable
- Reporting and Document Management
- Resolving Complaints
- Balance Reconciliation
- Document Review
- Policy Enforcement
- Staff Management
- Inventory Control
- Processes and Procedures
- Financial Management
- Microsoft Experience
Timeline
Motor Vehicle Supervisor
Liberty County Tax Commissioner's Office
06.2002 - Current
Tax/Tag and Title Clerk
Chatham County Tax Commissioner's Office
01.1997 - 05.2002
Associate of Applied Science - Paralegal Studies
Savannah Technical College
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