Erin Hurley
Williamsville,NY
Summary
Manages compliance monitoring, regulatory document review, and audit execution to verify adherence, strengthen controls, and drive continuous improvement.
Overview
12
12
years of professional experience
Work History
Compliance Manager
Supplemental Health Care
07.2016 - Current
- Reduced risk exposure by identifying and resolving noncompliance issues.
- Performed internal audits to check adherence to regulatory standards and best practices.
- Executed compliance reporting and audits to ensure regulatory adherence.
- Supported compliance operations by building efficient monitoring systems and tools.
- Worked with cross-functional teams to set clear compliance guidelines and expectations across departments.
- Supervised compliance staff by providing guidance, mentorship, and support for growth.
- Reviewed documents, files, transcripts, and records to assess compliance and risk.
- Ensured consistency across quality planning, control, assurance, and improvement processes.
Senior Teller
First Niagara Bank
11.2014 - 07.2016
- Executed customer transactions at drive-thru, ensuring timely and efficient service.
- Fostered positive customer interactions while maintaining professionalism in high-pressure situations.
- Partnered with management to develop strategies for improving branch performance and customer retention.
- Completed accurate high-volume cash counts using manual and machine-based methods.
- Responded to phone and email questions about banking products.
- Monitored overdraft reports and conducted audits to ensure compliance and accuracy.
- Followed bank regulations and policies to reduce financial risk.
- Replenished ATM funds in empty canisters before the validation process.
Education
Business
Buffalo State College
Buffalo, NY Skills
- Compliance monitoring
- Process development
- Regulatory compliance
- Internal auditing
- Regulatory compliance strategies
- Compliance monitoring frameworks
- Compliance reporting
- Risk assessment
Skills
- Internal Audits
- Audit Support
Timeline
Compliance Manager
Supplemental Health Care
07.2016 - Current
Senior Teller
First Niagara Bank
11.2014 - 07.2016
Business
Buffalo State College