Erin Iteen
Summary
Dynamic professional with a proven track record at the State of Del, Department of Justice, adept in activity coordination and fostering a friendly, positive attitude. Excelled in delivering top-notch customer service by implementing effective safety protocols and facilitating team-building activities. Demonstrated exceptional ability in managing diverse tasks, enhancing recreational programs, and maintaining strict confidentiality, contributing to a cohesive work environment.
Overview
9
9
years of professional experience
Work History
Recreation Aide
Fitness Center
Duane Wolfe Fitness Center
03.2010 - 08.2011
- Collaborated with fellow staff members to create a positive work environment focused on teamwork and mutual support.
- Enhanced participant enjoyment by planning and implementing diverse recreational activities.
- Ensured compliance with state regulations and company policies by thoroughly understanding guidelines and adhering to protocols.
- Delivered recreational programs to meet needs and preferences of diverse resident population.
Receptionist
Human Resource Management
Dover Delaware
11.2006 - 07.2008
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Stocked and tracked inventory of supple closet .
- Organized files
Administrative Assistant
State of Del, Department of Justice
Wilmington Delaware
02.2005 - 11.2006
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Cafeteria Food Services Representative
Smyrna School District
Smyrna Delaware
09.2002 - 02.2005
- Responsible for mass food service in a fast paced environment.
- Supervised students behavior to ensure their physical safety and well being.
- Assisted with disciplining students
- Organized Pantry closet
Education
High School Diploma -
Smyrna High School
Smyrna Delaware 06-2002
Skills
- Activity coordination
- CPR training
- Team building facilitation
- Event planning
- Recreation scheduling
- Friendly, positive attitude
Timeline
Recreation Aide
Fitness Center
03.2010 - 08.2011
Receptionist
Human Resource Management
11.2006 - 07.2008
Administrative Assistant
State of Del, Department of Justice
02.2005 - 11.2006
Cafeteria Food Services Representative
Smyrna School District
09.2002 - 02.2005
High School Diploma -
Smyrna High School