Erin James
Cleveland
Summary
Passionate Pre-Law student with a strong academic background, excelling in packed course loads of honors and advanced placement classes. Consistently known for exceeded expectations in fast-paced work environments, delivering high quality and efficiency simultaneously. Shown elevated levels of versatility and is driven by a powerful work ethic while remaining positive and excited to gain experience.
Overview
3
3
years of professional experience
Work History
Barista
The Ohio State University
09.2024 - Current
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Shift Lead and New Employee Trainer
Biggby Coffee
09.2023 - Current
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Delegated instructing new team members while delivering efficient service in a fast-paced environment
Team Member
Mitchell's Ice Cream
04.2022 - 08.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Education
Bachelor's - Environmental Policy And Decision Making
The Ohio State University
Columbus, OH05-2028
High School Diploma -
Holy Name High School
Parma Heights, OH05-2024
Skills
- Efficiency
- Adaptability
- Optimistic Mindset
- Problem-Solving
Timeline
Barista
The Ohio State University
09.2024 - Current
Shift Lead and New Employee Trainer
Biggby Coffee
09.2023 - Current
Team Member
Mitchell's Ice Cream
04.2022 - 08.2023
Bachelor's - Environmental Policy And Decision Making
The Ohio State University
High School Diploma -
Holy Name High School
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