Reading
Trinity Eaton
Normal,IL
Summary
I am a creative, open-minded, and dedicated individual with extensive experience in customer service. I deeply enjoy connecting with others, and I approach my work with creativity, openness, and intention. This allows me to navigate challenges with clarity and remain grounded in fast-paced environments. I value teamwork, authenticity, and delivering consistent, high-quality work while also building positive and meaningful relationships.
Interests
Yoga
Meditation
Gardening
Baking
Writing
Overview
8
8
years of professional experience
Work History
Barista
Starbucks
10.2024 - Current
- Prepared high-quality beverages according to standardized recipes, ensuring consistency in taste and presentation.
- Assisted customers in selecting beverages and food items, providing recommendations based on preferences and dietary needs.
- Handled cash transactions accurately and efficiently, ensuring all cash registers balanced at the end of shifts.
- Maintained inventory levels by monitoring stock and placing orders for supplies as needed to prevent shortages.
Hostess
Cracker Barrel
04.2024 - 09.2024
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Retail Sales Associate
Goodwill
12.2020 - 08.2021
- Processed refunds and exchanges in accordance with company policy.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Operated cash register to record transactions accurately and efficiently.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Answered product questions using knowledge of sales and store promotions.
- Handled cash with high accuracy and took care to check bills for fraud.
Babysitter
Thomasina’s Babysitting Services
01.2018 - 08.2020
- Communicated positively with children and guardians.
- Played games, worked on puzzles and read books to young children.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
- Taught children to organize toys, wash hands and share by leading by example.
- Assisted children with homework assignments and special projects across different subjects.
- Created and implemented diverse educational strategies to boost development.
- Engaged with children on individual basis to build positive relationships.
- Promoted language development skills through reading and storytelling.
Education
Communications
Illinois State University
Normal, Illinois, IL05.2026
Skills
- Creativity
- Efficiency
- Leadership
- Time Management
- Customer Service
- Teamwork and Collaboration
- Cash Register Operation
- Verbal and Written Communication
- Patience and Empathy
- Phone Etiquette
- Cleaning and sanitation
- Guest complaint resolution
- Item promotion
- Organization skills
- Data Entry
- Scheduling
Timeline
Barista
Starbucks
10.2024 - Current
Hostess
Cracker Barrel
04.2024 - 09.2024
Retail Sales Associate
Goodwill
12.2020 - 08.2021
Babysitter
Thomasina’s Babysitting Services
01.2018 - 08.2020
Communications
Illinois State University