Hailey Litwiller
Gilbert
Summary
Enthusiastic and customer-centric with 6 years' experience in the customer care environment. Seeking the opportunity to apply my passion for customer service and exceptional interpersonal skills to a career with an outstanding company.
Overview
3
3
years of professional experience
Work History
Barista
Dutch Bros
Gilbert, AZ
10.2025 - Current
- Prepared high-quality espresso beverages with precision and attention to detail.
- Provided exceptional customer service, ensuring a welcoming environment for all customers.
- Maintained cleanliness and organization of work area following health and safety standards.
- Operated point-of-sale system efficiently, processing transactions accurately and swiftly.
Server
Fire and Brimstone
Gilbert
08.2024
- Open and close the restaurant.
- Take orders on the POS system and handle money while having knowledge of the menu.
- Serving food during busy hours.
- Bussing and making sure the restaurant is clean.
- Preparing food and bar snacks.
Barista
Gravity Coffee
Gilbert
02.2024 - 08.2024
- Trained and mentored new baristas on coffee brewing techniques, customer interaction, and company policies, resulting in a more knowledgeable and cohesive team.
- Handled diverse customer preferences and dietary restrictions, providing personalized recommendations and ensuring customer satisfaction.
- Obtained ServSafe Food Handler Certification, ensuring safe food handling practices and compliance with food safety standards.
- Managed cash handling and POS systems accurately, minimizing errors and discrepancies.
Office Administrator
Arizona Premier Surgery
Scottsdale
09.2022 - 04.2023
- Communicated with staff members and doctors to schedule and assist them as needed.
- Called and answered an average of 60 calls per day by addressing patient inquiries, solving problems, and providing product information.
- Providing general reception for patient check in and out, 30+ incoming phone calls and daily fax to multiple medical providers and insurance companies.
- Arizona Premier Surgery - Office Administrator Scottsdale, AZ
Education
High School Diploma -
Gilbert Christian High School
Gilbert05.2022
High School Diploma - undefined
Gilbert Christian High School
Gilbert05.2022
Skills
- Creativity
- Communication Skills
- Teamwork
- Fast Learner
Timeline
Barista
Dutch Bros
10.2025 - Current
Server
Fire and Brimstone
08.2024
Barista
Gravity Coffee
02.2024 - 08.2024
Office Administrator
Arizona Premier Surgery
09.2022 - 04.2023
High School Diploma - undefined
Gilbert Christian High School
High School Diploma -
Gilbert Christian High School