Work Preference
Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
Erin K. Berg
Open To Work

Erin K. Berg

Buckner,Missouri

Work Preference

Job Search Status

Open to work
Desired start date: Open to discussion

Desired Job Title

Community Support SpecialistPatient Experience CoordinatorPatient Care AdvocateClient Experience ManagerProject Coordinator

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid
Location: Buckner, Missouri, USKansas City, MO
Open to relocation: Yes

Salary Range

$60000/yr - $135000/yr

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursWork from home optionPaid time off401k matchPersonal development programs

Summary

Experienced with community engagement and support strategies, aiding in development and execution of impactful community programs. Utilizes effective communication and empathy to connect with diverse individuals and groups. Knowledge of conflict resolution and resource coordination to support community well-being.

Overview

33
33
years of professional experience

Work History

Community Support Intake Specialist

Swope Health Services
Kansas City, Missouri
01.2022 - Current
  • Assist clients in organization, budgeting, scheduling appointments and community resources.
  • Provide education in coping strategies, de-escalation techniques and crisis management to maintain mental health.
  • Advocate for clients with substance abuse and mental illness, ensuring understanding and acknowledgement their diagnosis and the care they are receiving.
  • Complete client assessment to confirm eligibility and create safety and treatment plans.
  • Coordinate person-centered care to ensure all clients needs are being met.

Medical Coordinator/Degreed Professional Manager

Care By Clark
Independence, Missouri
05.2012 - 12.2021
  • Reviewed physician orders, coordinated care for individuals and provided staff education.
  • Analyzed and assessed the community for public health risks and provided measurable outcomes and education.
  • Met with providers, reviewed medical records for accuracy and consistency.
  • Coordinated Care for 48 individuals with intellectual disability disorders ensuring efficiency and effectiveness in care and treatment.
  • Provided staff training on medical equipment, policies and company procedures.
  • Supervised and managed 30 staff in a residential setting.

Patient Registrar/Unit Secretary

Overland Park Regional Medical Center
Overland Park, Kansas
03.2010 - 05.2018
  • Assisted patients by collecting data to include demographics and insurance.
  • Analyzed insurance claims and researched alternative funding resources for families.
  • Followed Federal and State guidelines to ensure patient safety and privacy.

Automated Logistics Specialist / E-5

US Army Reserve
Kansas City, Missouri
08.1993 - 07.2007
  • Trained 50 personnel in warfare strategy, arms and combat first aid.
  • Trained personnel to strategize and analyze combat maneuvers for efficiency and safety.
  • Provided and ensured all personnel were equipped and trained on issued gear and could perform all duties assigned.

Education

Bachelor of Health Science -

University of Missouri
Columbia, Missouri

Skills

  • American Red Cross CPR, AED, First Aid Certification, Aug 2026
  • MANDT & CPI Crisis Intervention - Certified
  • Trauma Informed, Person-Centered & Tools of Choice - Trained
  • Mental health awareness
  • De-escalation techniques
  • Compliance monitoring
  • Partnership building
  • Client advocacy
  • Health promotion
  • Disability awareness
  • Community outreach
  • First aid and CPR
  • Trauma-informed care
  • Teamwork and collaboration
  • Problem-solving abilities
  • Excellent communication
  • Active listening
  • Adaptability and flexibility
  • Decision-making
  • Analytical thinking
  • Crisis intervention
  • Time management
  • Multitasking
  • Organizational skills
  • Behavioral health

Accomplishments

  • Used Microsoft Excel to develop population and referral tracking spreadsheets.
  • Collaborated with team of 6 in the development of Community Support Intake program.
  • Achieved increased functionality and productivity by creating an updated referral process with accuracy and efficiency.

Timeline

Community Support Intake Specialist

Swope Health Services
01.2022 - Current

Medical Coordinator/Degreed Professional Manager

Care By Clark
05.2012 - 12.2021

Patient Registrar/Unit Secretary

Overland Park Regional Medical Center
03.2010 - 05.2018

Automated Logistics Specialist / E-5

US Army Reserve
08.1993 - 07.2007

Bachelor of Health Science -

University of Missouri

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