Overview
Work History
Education
Skills
Timeline
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Erin Kenny

Forty Fort PA,PA

Overview

12
12
years of professional experience

Work History

Realtor

Classic Properties Luxury Homes
04.2021 - 04.2025


  • Represented clients in buying and selling properties.
  • Conducted market research to provide accurate property valuations and insights.
  • Scheduled and hosted property showings, open houses, and client meetings.
  • Worked with attorneys to assist clients in navigating the closing process, ensuring all documentation and legal requirements were completed accurately.

Customer Service Representative

RCN
01.2013 - 04.2022
  • Answered phones and assisted customers with billing, technical, and service inquiries.
  • Strengthened customer relationships by offering a wide array of products and services.
  • Negotiated with customers and overcome objections to retain customer loyalty.
  • Met minimum performance achievement levels as defined by customer care leadership.
  • Participated in extensive training on enhanced customer service skills and company services.

Education

Associates - Business Administration

Luzerne County Community College
Nanticoke, PA
2012

Skills

Over 10 years of experience as a Customer Service Representative

Proficient in Microsoft Office

Type 60 words per minute

Timeline

Realtor

Classic Properties Luxury Homes
04.2021 - 04.2025

Customer Service Representative

RCN
01.2013 - 04.2022

Associates - Business Administration

Luzerne County Community College

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Erin Kenny