Erin Kirchem
Carrizozo,NM
Summary
Driven professional with a track record of enhancing office efficiency and client satisfaction at Little Shredders Pediatric Dentistry. Excelled in office administration and customer service, significantly improving records management and client relations. Demonstrated expertise in inventory auditing and adept at fostering positive interactions, showcasing a blend of hard and soft skills vital for dynamic office environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
23
23
years of professional experience
Work History
Office Coordinator
Little Shredders Pediatric Dentistry
03.2019 - 03.2020
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Reconciled account files and produced monthly reports.
- Efficiently supervised filing, sorting and handling incoming and outgoing mail.
- Worked collaboratively with office staff to maintain smooth operations and team readiness for unexpected demands.
- Confirmed appointments, communicated with clients, and updated client records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Corresponded with clients through email, telephone, or postal mail.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Managed multiple tasks and met time-sensitive deadlines.
- Handled cash transactions and maintained sales and payments records accurately.
Expanded Functions Dental Assistant
A Kidz Dental Zone of The Dalles and Hood River
10.2003 - 12.2017
- Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
- Took x-rays, photographs, and impressions of patients' teeth and mouth.
- Scheduled patient appointments.
- Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings, crowns, etc.
- Adhered to confidentiality laws established by the State of Oregon and federal government regarding HIPAA.
- Monitored and updated hygiene schedules by rescheduling appointments and scheduling new appointments.
Summer Program Staff Member
Cannon Beach Conference Center
06.2003 - 09.2003
- Provided general program information and assistance.
- Monitored all activities to maintain maximum level of safety.
- Created new and fun activities to drive enthusiasm for children.
- Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
- Introduced children to educational games and activities to boost learning.
Private Nanny
Various
06.2000 - 05.2003
- Led indoor and outdoor activities to entertain and occupy children.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
- Built positive and nurturing environments to support child social and emotional growth.
- Taught children everyday skills and language.
- Assisted with light housekeeping duties as well as running errands.
- Transported children to and from activities using personal or family vehicle.
Filing Clerk
Columbia Gorge Family Medicine
09.1997 - 08.1999
- Maintained physical and computer-based filing systems.
- Upheld confidentiality of information to avoid potential data breaches and client lawsuits.
- Managed sensitive or confidential files with attention to data security and storage policies.
- Sorted and classified documents into appropriate filing systems for increased traceability.
- Located and retrieved requested documents in accordance with established policies.
- Retrieved file information and made copies for authorized users.
- Operated office equipment to scan and copy documents.
Education
High School Diploma -
Hood River Valley High School
Hood River, OR06.1999
Skills
- Inventory Auditing
- Office Administration
- Calendar Management
- Schedule Coordination
- Client Relations
- Administrative Support
- Records Management
- Customer Service
Languages
Spanish
Limited Working
Timeline
Office Coordinator
Little Shredders Pediatric Dentistry
03.2019 - 03.2020
Expanded Functions Dental Assistant
A Kidz Dental Zone of The Dalles and Hood River
10.2003 - 12.2017
Summer Program Staff Member
Cannon Beach Conference Center
06.2003 - 09.2003
Private Nanny
Various
06.2000 - 05.2003
Filing Clerk
Columbia Gorge Family Medicine
09.1997 - 08.1999
High School Diploma -
Hood River Valley High School
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