Hannah Daves
Cortez,CO
Summary
Highly motivated team player with passion for helping others. Possesses excellent organizational and communication skills and provides individualized assistance and support. Helpful, hard worker with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase trust and reliability. Hardworking and passionate person with strong organizational skills eager to learn. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
Work History
Front Office Administrator and Dental Assistant
Durango Kids Pediatric Dentistry: Formerly Animas Pediatric Dental Group
2023.07 - Current
- Responded to inquiries from patients seeking information.
- Managed front office operations, ensuring a welcoming environment for patients.
- Coordinated schedule for both single and double doctor days.
- Kept schedule up to date with insurance eligibilities, while providing information to patients regarding their insurance plans.
- Obtained payments from insurance companies and applied to patients ledgers efficiently and correctly.
- Professionally answered patient's billing questions regarding insurance payments and denials.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Successfully assisted dentist and maintained sterile environment in both hospital and in-office general anesthesia settings, while actively charting and recording each procedure.
Paraprofessional
Teddy Bear Preschool
2022.03 - Current
- Being a caretaker for infants from ages 6 weeks to 18 months.
- Prepared instruction materials, constructed bulletin boards, and set up work areas.
- Prepare lesson plans, report observations to director.
- Attend trainings and college classes to further child developmental knowledge.
- Assisted classroom teacher in supervising snack time and indoor and outdoor play.
Service Representative, Teller, New Accounts Representative
The Dolores State Bank
2020.07 - 2022.02
- Accommodate customers' needs while regulating and following specific policies and procedures.
- Manage customer and bank privacy.
- Effectively use variety of computer programs and databases.
- Help customers check on status of their accounts and assist with potential fraud cases.
- Process and balance various transactions, collect and disburse cash properly to and from customers.
- Create cashier's checks, money orders, withdrawals, deposits, change orders, process foreign currency orders and exchanges while organizing, balancing and managing personal teller drawer and vault daily.
- Receive, sort, log and deliver mail within particular departments.
- Address customer complaints and help find solutions
- Stay up to date with policies and legalities of several types of accounts and apply those to customers needs.
- Organize, follow up and research customer files.
- Collect and protect customer data when creating and managing new accounts.
- Notarized several legal documents for customers.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Education
Some College (No Degree) - General
Laramie County Community College, Attending Cheyenne Central High School
Cheyenne, WyomingAssociate of Applied Science - Health Sciences And Wellness Program
Laramie County Community College
12.2026
Associate of Science - Business Administration/Accounting
Colby Community College
Colby, Kansas05.2020
Associate of Arts - General Studies
Colby Community College
Colby, KS05.2020
High School Diploma -
Central High School, Cheyenne Central High School
Cheyenne, Wyoming05.2018
Skills
- Reliable
- Patient
- Communication
- Customer Support
- Good People Skills
- Organized
- Optimistic
- Database Maintenance
- Microsoft Office
- Scheduling appointments
- Reception duties
Accomplishments
- Notary Public for the state of Colorado.
- Earned a leadership role on College softball team.
- Certified Microsoft Office Specialist.
- Radiology Education and Training for Dental Assistants
references
References available upon interview.
Timeline
Front Office Administrator and Dental Assistant
Durango Kids Pediatric Dentistry: Formerly Animas Pediatric Dental Group
2023.07 - Current
Paraprofessional
Teddy Bear Preschool
2022.03 - Current
Service Representative, Teller, New Accounts Representative
The Dolores State Bank
2020.07 - 2022.02
Some College (No Degree) - General
Laramie County Community College, Attending Cheyenne Central High School
Associate of Applied Science - Health Sciences And Wellness Program
Laramie County Community College
Associate of Science - Business Administration/Accounting
Colby Community College
Associate of Arts - General Studies
Colby Community College
High School Diploma -
Central High School, Cheyenne Central High School
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