Erin Kissinger
Portage,MI
Summary
Organized Library Clerk highly productive in completing tasks efficiently. Skilled in cataloging, digital records management, and customer service. Excel at communication, problem-solving, and time management to enhance library operations and user experience.
Overview
6
6
years of professional experience
Work History
Assistant Principal Secretary
Portage Public Schools
10.2024 - Current
- Managed calendar appointments for the Assistant Principal, ensuring efficient time management and prioritization of tasks.
- Provided exceptional customer service by responding promptly to inquiries from parents, teachers, students, and other stakeholders in the educational process.
- Maintained confidentiality of sensitive information regarding student records, personnel files, and other private matters within the school community.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
PTO President
Portage Central Middle School
08.2022 - Current
- Attended district-level meetings as a representative of the PTO organization.
- Facilitated communications between members of the PTO Executive Board and general membership as needed.
- Provided leadership and guidance to committee chairs in order to ensure successful completion of tasks related to their respective areas.
- Collaborated with teachers, staff, and administrators to coordinate student-centered activities.
- Ensured compliance with all applicable laws governing non-profit organizations.
- Coordinated with the school administration on upcoming projects, fundraisers, and other activities.
- Oversaw implementation of approved budgets while ensuring fiscal responsibility within all areas of operation.
- Led recruitment efforts for volunteers to help with PTO events and activities.
- Planned special events such as family nights, carnivals, holiday parties.
- Developed strategic plans that outline goals, objectives, and timelines related to fundraising campaigns.
- Researched potential vendors for event supplies or services needed for upcoming fundraisers or activities.
- Negotiated contracts with vendors when necessary for specific event needs or other services required by the PTO.
- Organized and chaired monthly board meetings to discuss PTO initiatives and events.
- Solicited donations from local businesses in support of PTO initiatives.
- Actively sought out opportunities for collaboration between community partners and stakeholders involved in promoting student success.
- Developed annual budget for approval by the PTO Board of Directors.
- Created communication strategies to inform parents about upcoming events and programs.
Library Clerk
Portage Central Middle School
11.2023 - 10.2024
- Prepared reports related to circulation activities such as overdue items or lost materials.
- Assisted with cataloging new materials into the automated system.
- Coordinated programs such as story times and book clubs for children and adults alike.
- Scanned documents into the library's computer system.
- Developed promotional material such as posters or flyers advertising library events.
- Conducted inventory of library materials including books, magazines, audio-visual equipment.
- Processed interlibrary loan requests from other libraries.
- Organized books on shelves according to Dewey Decimal System.
- Provided technical support to patrons utilizing computers, printers, scanners.
- Processed new library cards for patrons.
- Answered reference questions using online databases and other resources.
- Maintained circulation desk, checked in and out books, collected fines and fees, shelved returned items.
- Created book displays to promote new arrivals or special collections.
- Greeted visitors and provided them with assistance.
- Served as a liaison between the library staff and local schools or businesses.
- Assisted patrons with locating library materials and information.
- Recruited volunteers for various projects within the library.
- Responded to emails from patrons regarding their inquiries or complaints.
- Maintained records of patron accounts and updated contact information.
- Operated networked and standalone PCs, photocopier, fax machine, and scanner.
- Greeted patrons upon entrance to library and offered assistance with needs or issues.
- Developed strong understanding of cataloging books and other materials through various methods.
- Returned books to circulation by placing on proper shelves.
- Maintained accurate library records for inventory of periodicals and books.
- Handled daily tasks, facility maintenance and security to support staff members.
- Enforced current library policies fairly with patrons.
- Answered patrons' questions and assisted in finding materials requested.
- Maintained well-rounded knowledge of automated library systems and reference data to share with patrons and visitors.
- Handled daily cash transactions for fines, fees, and other library services.
- Assisted in the development and maintenance of the library's digital resources.
- Provided exceptional customer service, resolving patron issues and inquiries efficiently.
- Coordinated with external vendors to procure library supplies and materials.
- Conducted basic reference services and guided patrons in using library resources.
- Utilized library database software to catalog, track, and update materials.
- Prepared and maintained displays and displayed cases.
- Processed new materials including books, magazines, and multimedia for circulation.
- Checked circulation desk regularly to keep appropriate numbers of books and periodicals available to patrons.
- Maintained accurate library records, including cataloging and inventory management.
- Prepared reports on library usage statistics and inventory for management review.
- Oversaw the organization and shelving of library materials to ensure ease of access.
- Collected fines from customers for overdue books and resources.
PTO President
Lake Center Elementary
08.2022 - 08.2023
- Attended district-level meetings as a representative of the PTO organization.
- Facilitated communications between members of the PTO Executive Board and general membership as needed.
- Provided leadership and guidance to committee chairs in order to ensure successful completion of tasks related to their respective areas.
- Collaborated with teachers, staff, and administrators to coordinate student-centered activities.
- Ensured compliance with all applicable laws governing non-profit organizations.
- Coordinated with the school administration on upcoming projects, fundraisers, and other activities.
- Oversaw implementation of approved budgets while ensuring fiscal responsibility within all areas of operation.
- Led recruitment efforts for volunteers to help with PTO events and activities.
- Planned special events such as family nights, carnivals, holiday parties.
- Organized and chaired monthly board meetings to discuss PTO initiatives and events.
- Solicited donations from local businesses in support of PTO initiatives.
- Developed annual budget for approval by the PTO Board of Directors.
- Created communication strategies to inform parents about upcoming events and programs.
- Provided organizational leadership and collaborated with executive partners to establish long-term goals, strategies and company policies.
PTO Treasurer
Lake Center Baptist Church
08.2018 - 08.2022
- Assisted in preparing tax forms related to the non-profit status of the organization.
- Established procedures for handling incoming funds such as donations or sponsorships.
- Oversaw the collection of membership dues and donations from parents, staff, and community partners.
- Managed PTO budget and tracked expenses, including deposits and withdrawals.
- Conducted regular audits of financial records to verify accuracy of transactions and balances.
- Prepared financial reports for monthly PTO board meetings.
- Provided guidance on cash flow management techniques to help increase operational efficiency.
- Created annual budgets for approval by the PTO board of directors.
- Investigated discrepancies between budgeted amounts and actual expenditures.
- Reconciled bank accounts on a monthly basis to ensure accuracy in reporting.
- Processed payments for vendors providing services or goods to the organization in a timely manner.
- Reviewed contracts prior to signing them on behalf of the organization.
- Collaborated with other board members to develop and implement fundraising initiatives.
- Ensured compliance with all applicable federal, state, and local regulations regarding financial operations.
- Developed and monitored internal controls to ensure accurate accounting practices were followed.
- Analyzed data from various sources to identify trends in spending patterns.
- Reconciled bank statements on a monthly basis to ensure accuracy of account balances.
- Reconciled accounts with statements and invoices on monthly basis, investigating, and resolving discrepancies to maintain records accuracy.
- Developed annual budget and compared actual expenses against projected budget.
Education
No Degree - Experimental School Librarian Program
Wayne State University
Detroit, MI12-2025
Bachelor of Science - Elementary Education
Western Michigan University
Kalamazoo, MI06-2007
Skills
- Library Services
- Library Instruction
- Written Communication
- Organizational Skills
- Promoting library services
- Literacy promotion
- Collection Maintenance
- Library Software Proficiency
Timeline
Assistant Principal Secretary
Portage Public Schools
10.2024 - Current
Library Clerk
Portage Central Middle School
11.2023 - 10.2024
PTO President
Portage Central Middle School
08.2022 - Current
PTO President
Lake Center Elementary
08.2022 - 08.2023
PTO Treasurer
Lake Center Baptist Church
08.2018 - 08.2022
Bachelor of Science - Elementary Education
Western Michigan University
No Degree - Experimental School Librarian Program
Wayne State University
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