Erin Kretchman
Summary
Healthcare professional with strong background in patient care and medical support. Known for collaborative work with medical teams to deliver high-quality care and adapt to evolving patient needs. Expertise in patient assessment and medication administration, along with compassionate care and reliability.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Registered Nurse (Charge Nurse)
Northern Light Acadia Hospital
07.2023 - Current
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Conducted daily shift briefs to inform staff of changes in patient care assignments.
- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
- Maintained high standards of patient care during high-volume shifts, managing patient assignments to optimize nurse workload.
Certified Ophthalmic Assistant
Northern Light Eye Care
09.2016 - 06.2023
- Provide support to the patient and provider throughout the office visit.
- Assist Physician with ocular plastics surgical procedures.
- Triaging phone calls
- Scheduling appointments
- Assisting Surgeon within office surgical procedures
- Performing diagnostic testing ie… Fluorescein angiography, visual fields, OCT
- Maintained a clean and organized workspace, ensuring compliance with infection control standards..
- Streamlined workflow in a fast-paced environment, coordinating tasks with fellow team members for optimal productivity..
- Participated in continuing education programs to stay current on industry advancements and best practices in ophthalmic assistance.
- Enhanced patient comfort during procedures by providing clear instructions and compassionate support throughout their visit.
- Assisted clients obtaining medications through pharmaceutical companies, as well as coordinated services with surgical offices, and infusion clinics.
Outreach & Enrollment Specialist
Penobscot Community Health Center (PCHC)
2008 - 11.2016
- Processed Affordable Care applications at the Helen Hunt Health Center and Jackman.
- Collaborate with providers to determine client needs and finding area resources.
- Conduct in-reach and outreach for the affordable care program and Marketplace insurance.
- Assisting clients in applying for programs such as prescription assistance, MaineCare, Medicare, and PCHC's Affordable Care Program.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Organized and detail-oriented with a strong work ethic.
- Developed successful partnerships with local organizations to provide discounted prices for services.
- Developed and maintained relationships with community organizations and agencies.
- Assisted in conducting needs assessments to identify key areas of service needs.
- Facilitated communication between clients and other service providers.
Education
Associated degree - nursing program
Beal College
Bangor, Maine01.2023
Master of Science - Clinical and Mental Health Counseling
Southern New Hampshire University
Brunswick, Maine01.2015
Associates Degree - Human Services Assisting
Beal College
Bangor, Maine01.2009
Skills
- Medication administration
- Direct patient care
- Patient assessments
- Documentation and charting
- Infection control measures
- Patient care
- Compassion and empathy
- Patient monitoring
- Care planning
- Patient management
- Taking vitals
- Precepting
- Performing ekgs
- Complex Problem-solving
- Maintaining privacy
- Relationship building
- High level of autonomy
- Staff supervision
- Emotional awareness
- Mental health nursing
- Patient discharge
- Administering immunizations
Certification
- 2023-present Licensed Professional Registered Nurse
- 2018-2024 Certified Ophthalmic Assistant
- 3/2014 to 3/2016 Social Worker Conditional
- 2021 Reinstated Certified Nursing Assistant
Timeline
Registered Nurse (Charge Nurse)
Northern Light Acadia Hospital
07.2023 - Current
Certified Ophthalmic Assistant
Northern Light Eye Care
09.2016 - 06.2023
Master of Science - Clinical and Mental Health Counseling
Southern New Hampshire University
Associates Degree - Human Services Assisting
Beal College
Outreach & Enrollment Specialist
Penobscot Community Health Center (PCHC)
2008 - 11.2016
Associated degree - nursing program
Beal College