Erin Lee
East Greenville,PA
Overview
8
8
years of professional experience
Work History
Lead Content Technician
Moyer's Services Group
Souderton, PA
08.2021 - Current
- Inventory, pack, and wrap the homeowner's content.
- Communicate with coworkers to keep a safe and orderly work environment.
- Perform physical activities requiring heavy lifting, walking and standing for long periods of time.
- Oversee coworkers to make sure they are doing their job correctly.
- Communicate with homeowners and answer any questions they may have about our procedures.
- Train new staff to understand and learn how to clean, lift, inventory, and pack content.
- Inventory shop supplies to be sure we always have the necessary products we need to properly keep up with workflow.
Administrative Assistant
Fleetway Capital Corp.
Birdsboro, PA
01.2021 - 08.2021
- Responded to customer issues to provide immediate resolution and improve retention.
- Composed letters, reports, emails, and other written correspondence as required by management staff.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Managed database systems containing customer contact information.
- Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.
- Handled confidential documents in an organized fashion according to established protocol.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
Cashier/Waitress
Chiaro's Pizzeria
Green Lane, PA
02.2017 - 01.2021
- Greeted customers promptly and responded to questions.
- Answered phone calls to assist customers with questions and orders.
- Built and maintained productive relationships with employees.
- Accepted cash and credit card payments, issued receipts and provided change.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Learned roles of other departments to provide coverage and keep store operational.
Education
High School Diploma -
Upper Perkiomen High School
Pennsburg, PA06-2018
Skills
- Time management skills
- Organizational growth
- Cash handling and management
- Job site cleanup
- Critical thinking
- Loading and unloading
- Problem-solving
- Workload management
- Customer service
- Verbal and written communication
- Heavy lifting
Timeline
Lead Content Technician
Moyer's Services Group
08.2021 - Current
Administrative Assistant
Fleetway Capital Corp.
01.2021 - 08.2021
Cashier/Waitress
Chiaro's Pizzeria
02.2017 - 01.2021
High School Diploma -
Upper Perkiomen High School