Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Erin-Lei Hookano

Honolulu,HI

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Spa Host

Andaz Maui At Wailea
Wailea, HI
01.2022 - 12.2022
  • Coordinated and booked spa service appointments for individual and group clients.
  • Documented key information from each service visit into detailed reports.
  • Instructed guests on facility safety measures.
  • Provided assistance communicating, typing correspondence or obtaining information.
  • Submitted reports to and reviewed reports with supervisor.

Cosmetologist

Andaz Maui At Wailea
Wailea, HI
01.2022 - 12.2023
  • Met with customers to discuss style preferences and special requirements before treatment.
  • Met with new clients and provided successful hair consultations detailing expectations for color, style and cut.
  • Engaged positively with clients to deliver memorable customer experiences that resulted in repeat business.
  • Backed up reception desk by answering phones, scheduling appointments and processing payments.

Education

High School Diploma -

Lahainaluna High School
Lahaina, HI
05-2019

Skills

  • Basic accounting
  • Guest Relations
  • Appointment Scheduling
  • Organizational abilities
  • Strong interpersonal skills
  • Schedule Management
  • Coordination skills
  • Continuous Improvement

Certification

  • CPR certified
  • Licensed Cosmetologist

Timeline

Spa Host

Andaz Maui At Wailea
01.2022 - 12.2022

Cosmetologist

Andaz Maui At Wailea
01.2022 - 12.2023

High School Diploma -

Lahainaluna High School

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Erin-Lei Hookano