Erin Lumumba
Arlington
Summary
Professional with proven track record in delivering high-quality team results. Skilled in effective communication, problem-solving, and time management. Strong focus, adaptability, and meeting organizational goals. Well-versed in fostering productive and supportive work environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Team Member
Smoothie King
02.2025 - 08.2025
- Prepared and blended smoothies according to customer specifications.
- Maintained cleanliness and organization of workstations and equipment.
- Assisted customers with menu selections and provided product knowledge.
- Operated cash register, processed transactions accurately, and handled payments.
- Collaborated with team members to ensure efficient service during peak hours.
- Monitored inventory levels and restocked supplies as needed.
- Adhered to health and safety regulations while preparing food items.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Food Service Specialist
Mansfield Isd
08.2023 - 04.2024
- Prepared and served nutritious meals in compliance with dietary guidelines.
- Assisted in menu planning to accommodate diverse student needs and preferences.
- Maintained cleanliness and organization of food service areas, ensuring health standards were met.
- Collaborated with team members to streamline meal delivery processes for efficiency.
- Monitored inventory levels, reporting shortages and assisting in ordering supplies as needed.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Collaborated with team members to maintain a positive work environment and exceptional service standards.-
- Utilized standard recipes to bake, fry, steam or otherwise prepare dishes.
Online Personal Shopper
Walmart
02.2023 - 05.2023
- Collaborated with team members to improve customer service experiences
- Adapted quickly to changing product lines and seasonal promotions
- Maintained high standards of order accuracy for all online transactions
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Streamlined online order fulfillment processes to enhance efficiency
Team Member
Panera Bread
06.2022 - 12.2022
- Participated in training sessions to enhance product knowledge and customer service skills.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
Education
Nursing
The University of Texas At Arlington
Arlington, Texas, TXSkills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Following instructions
- Cleaning
- Cash handling
- Leadership qualities
- Clear communication
- Goal setting and achievement
- Organizing work stations
- Conflict resolution
Certification
- ServSafe Food Protection Manager Certification
Languages
English
Native or Bilingual
Timeline
Team Member
Smoothie King
02.2025 - 08.2025
Food Service Specialist
Mansfield Isd
08.2023 - 04.2024
Online Personal Shopper
Walmart
02.2023 - 05.2023
Team Member
Panera Bread
06.2022 - 12.2022
Nursing
The University of Texas At Arlington