Erin Matheson
Denton,TX
Summary
I shine best in a project-based leadership role. I am methodical, empathic, a chronic planner and die hard coffee drinker. I communicate well across departments and teams and have a knack for understanding people’s needs and motivations. I am interested in the study of adult motivation and am pursing a Masters of Professional Studies in Organizational Leadership. A future goal is to become a Prosci certified change practitioner.
Overview
6
6
years of professional experience
1
1
Certification
Work History
IT Project Manager
City of Denton
11.2022 - Current
- Overhauled project management processes using industry standards resulting in organized, efficient, and reportable projects.
- Established data collection and analysis methods to tell the story of technology projects at the City.
- Selected, onboarded, and rolled out project work and archive management system, enabling staff to locate resources directly
- Spearheaded creation of change management plans and teams for cross-functional projects and initiatives.
- Instituted communication plan to provide regular project updates to employees, management, and key stakeholder groups to enhance program visibility and promote improved project performance
- Improved cost estimates, project requirements and risk management to facilitate execution of technology infrastructure for range of construction projects.
- Eliminated cost and reduced risk by recommending reorganization of struggling projects to drive achievable goals.
- Controlled and facilitated high-visibility, high-risk projects with diverse and competing stakeholder groups across multi-million dollar portfolio.
SaaS Operations Manager With Product Management
Nabr Network
09.2021 - 11.2022
- Headed SaaS operations for multiple teams to ensure timeline and revenue goals were met.
- Increased monthly revenue by streamlining processes resulting in twice as much capacity for client onboarding.
- Strengthened feature portfolio as product manager for agile production team, prioritizing and recommending software enhancements
- Led hiring, onboarding and training of new hires to fulfill business requirements including establishment of new business unit in Brazil.
- Directed initiatives to improve work environment, company culture or overall business strategy.
Brand Creation and Visual Designer
FlypX
07.2021 - 08.2022
- Conceptualized, created, and applied brand standards for this startup technology company
- Delivered quality, cohesive designs ready for deployment in web, social media, and app environments.
- Re-imagined existing wireframes to meet new brand standards
Project Manager, Client Services
Nabr Network
12.2018 - 09.2021
- Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
- Initiated internal and external training programs with written, resources, charts and graphics
- Produced 30+ training videos
- Drove market research projects for major initiatives
- Conducted technical trainings, data merge and data migration projects, SSO setup, and web design.
Education
In-School, Masters in Professional Studies - Organizational Leadership
Fort Hays State University
Hays, KS05.2026
Bachelor of Science -
University of Central Oklahoma
Edmond, OK12.2022
Skills
- Project Management Certificate (PMP)
- Disciplined Agile Scrum Master (DASM)
- UX Design Professional Certificate
- Leadership
- Program and Portfolio Management
- Holistic Risk Mitigation Planning
- Document Preparation and Control
- Advanced Stakeholder Management
- Informed and Decisive Decision Making
- Data Analytics
- Root Cause Analysis
- Advanced problem solving
- Project Lifecycle Management
- Project Scheduling and Roadmapping
- Software Development Lifecycle
Certification
- PMP - Project Management Professional
- DASM - Disciplined Agile Scrum Master
- Certificate in UX Design
Timeline
IT Project Manager
City of Denton
11.2022 - Current
SaaS Operations Manager With Product Management
Nabr Network
09.2021 - 11.2022
Brand Creation and Visual Designer
FlypX
07.2021 - 08.2022
Project Manager, Client Services
Nabr Network
12.2018 - 09.2021
In-School, Masters in Professional Studies - Organizational Leadership
Fort Hays State University
Bachelor of Science -
University of Central Oklahoma
- PMP - Project Management Professional
- DASM - Disciplined Agile Scrum Master
- Certificate in UX Design
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