Katelyn Stuart
Lubbock
Summary
Dynamic Pool Manager with a proven track record at the City of Denton, excelling in health and safety compliance and exceptional customer service. Successfully trained lifeguards, enhancing emergency response skills and fostering teamwork. Recognized for improving customer satisfaction through effective problem-solving and proactive communication in high-pressure environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Pool Manager
City of Denton
02.2024 - 08.2025
- Supervised daily pool operations, ensuring adherence to safety regulations and cleanliness standards.
- Trained and mentored lifeguards on emergency response protocols and customer service excellence.
- Developed and implemented staffing schedules to optimize resource allocation during peak hours.
- Monitored chemical levels in pools, adjusting treatment processes for optimal water quality.
- Increased customer satisfaction with timely resolution of issues and proactive communication.
- Fostered teamwork among staff members through open communication channels and collaborative problem-solving approaches.
Lifeguard Instructor
City of Denton
11.2023 - 08.2025
- Instructed lifeguard training courses, ensuring adherence to safety protocols and standards.
- Developed customized lesson plans to enhance participants' water rescue skills and knowledge of lifesaving techniques.
- Supported team development by providing constructive feedback to fellow lifeguards on performance improvements needed.
Lifeguard
City of Denton
05.2021 - 08.2025
- Responded promptly to emergencies, executing rescue techniques and administering first aid.
- Maintained cleanliness of facilities, ensuring a safe environment for patrons.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Server
Logan's Roadhouse
08.2024 - 10.2024
- Delivered exceptional customer service in fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
- Resolved customer complaints promptly to ensure satisfaction and loyalty.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Water Safety Instructor
City of Denton
05.2022 - 08.2024
- Designed engaging lesson plans to enhance student understanding and retention of safety practices.
- Evaluated participant skills through practical assessments to ensure proficiency in aquatic safety.
- Instructed students in water safety techniques.
- Provided ongoing feedback to students regarding their performance improvements throughout the course duration.
Denton Dolphins Swim Team Coach
City of Denton
05.2022 - 06.2024
- Developed individualized training programs to enhance swimmer performance and technique.
- Coordinated swim meets, ensuring compliance with safety regulations and event logistics.
- Implemented seasonal training plans, adapting strategies based on athlete progress and feedback.
- Conducted regular assessments of swimmer skills to track improvement and identify areas for growth.
- Led daily practices, ensuring athletes remained focused and motivated throughout the season.
To-Go Server
Earls 377 Pizza
06.2021 - 06.2022
- Delivered exceptional customer service in fast-paced environment, ensuring timely order preparation and accuracy.
- Collaborated with kitchen staff to streamline food presentation and expedite service delivery.
- Managed multiple orders simultaneously while maintaining composure during peak hours.
Education
No Degree - Pre-Nursing, Human Sciences
Texas Tech University
Lubbock, TX05-2027
High School Diploma -
Denton High School
Denton, TX05-2024
Skills
- Health and safety compliance
- Chemicals handling
- Class instruction
- Effective problem-solver
- First aid
- Exceptional customer service
- Multitasking Abilities
- Strong communicator
Certification
- Certified Lifeguard Instructor, City of Denton: 11/2023-Current
- Certified Water Safety Instructor, City of Denton: 05/2022-Current
- Certified First Aid/CPR/AED Instructor, City of Denton: 11/2023-Current
- Certified Basic Life Support Instructor, City of Denton: 11/2023-Current
- Certified CPR/AED for Professional Rescuers Instructor, City of Denton: 11/2023-Current
- Certified in Lifeguarding (Including Deep Water) with CPR/AED for Professional Rescuers and First Aid, Waterpark Skills and Administering Emergency Oxygen, City of Denton: 05/2022-Current
Timeline
Server
Logan's Roadhouse
08.2024 - 10.2024
Pool Manager
City of Denton
02.2024 - 08.2025
Lifeguard Instructor
City of Denton
11.2023 - 08.2025
Water Safety Instructor
City of Denton
05.2022 - 08.2024
Denton Dolphins Swim Team Coach
City of Denton
05.2022 - 06.2024
To-Go Server
Earls 377 Pizza
06.2021 - 06.2022
Lifeguard
City of Denton
05.2021 - 08.2025
No Degree - Pre-Nursing, Human Sciences
Texas Tech University
High School Diploma -
Denton High School
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