Erin Mavis
Fremont,CA
Summary
Over 5 years of experience in event and professional environments. Committed to the protection of company staff, property and interest. Quick, agile individual with integrity, strong critical thinking and conflict resolution abilities. Enthusiastic security officer eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of rules, protocols and training in emergency response. Remains alert always and maintains excellent coverage of densely populated events. Motivated to learn, grow and excel in professional security.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant Account Manager
Allied Universal Security Services@Southland Mall
Hayward, CA
11.2021 - Current
- Anticipated clients' needs by staying in touch on regular basis.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
- Led identification, development, implementation and maintenance of security requirements for entire organization.
- Kept team compliant with security protocols and appearance standards.
- Developed improved training methods with focus on public safety and officer awareness.
- Submitted documentation for weekly payroll, managed schedules and enforced policies.
- Optimized security programs, administrative functions, business management and inventory control by enhancing planning and allocation of resources.
Event Professional
Live Nation Entertainment Inc
Mountain View, CA
05.2018 - Current
- Is to guarantee safety of patrons, talent and employees by ensuring no contraband enters property, monitoring alcohol consumption and physically suggest removal of offenders
- Operated scanning equipment to view internal structures of luggage, purses and other bags to check for prohibited items
- Warned offenders about rule infractions and violations and verbally evicted violators from premises
- Inspected suspicious activities and monitored premises for criminal acts and rule infractions
- Performed deep searches and pat-downs to look for unauthorized materials and items such as weapons
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds
- Greeted guests professionally and courteously to cultivate welcoming atmosphere, making safety top priority
Security Officer
Allied Universal Security Services@Facebook
Menlo Park, CA
04.2021 - 07.2021
- Oversaw premises to identify security risks, resulting in improved employee and visitor safety.
- Quickly and accurately recorded required data for incident reports, Officer training and records.
- Trained new security officers on safety protocols, company procedures and SOP's.
- Conducted site reviews, risk assessments and security audits making recommendations to management based on findings.
- Analyzed and investigated all incidents, conducted table tops, drills and 1 on 1's ensuring improved Officer responses.
- Acted as Incident Commander during emergency situations.
Human Resources & Recruiting Manager
ATMHS LLC@Apple
Sunnyvale, CA
05.2020 - 10.2020
- My role at ATMHS LLC at Apple was to manages talent acquisition process, which included recruitment, interviewing, and hiring of qualified job applicants while maintaining compliance with federal, state, and local employment laws and regulations, and recommended best practices
- Provided guidance on policies and procedures to harmonize responses, provide appropriate investigation actions and reach resolution of grievances
- Educated management on successful policy implementation and enforcement actions to prevent employee legal entanglements
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for 200 new employees
- Maintained employee and contract files to keep company in compliance with current laws and coordinate office activities and vendor relations
Security Team Lead
Allied Universal Security Services@Facebook
Menlo Park, CA
08.2018 - 05.2020
- My role at Allied Universal Security Services at, is to ensure the safety of company staff, assets and interest by monitoring cameras using C-Cure and responding to all medical emergency incidents
- Identified and challenged potentially unauthorized individuals for screening and detention to prevent access to restricted areas
- Authorized entrance papers and granted or denied entrance to building
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences
- Warned offenders about rule infractions and violations and verbally evicted violators from premises
- Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors
- Oversaw premises to identify security risks resulting in improved employee and visitor safety.
- Quickly and accurately recorded required data for incident reports, officer training, and records.
- Trained new security officers on safety protocols, company procedures, and SOP's.
- Conducted site reviews, risk assessments, and security audits making recommendations to management based on findings.
- Analyzed and investigated all incidents, conducted table tops, drills, and 1 on 1's ensuring improved officer responses.
- Acted as Incident Commander during emergency situations.
Education
Associate of Arts - Photography
Chabot College
05.2018
Skills
- Educational & Classroom Expertise
- Budgeting & Data Analysis
- Operation Management
- Compliance & Winteam Expert
- Developing Procedures & Policies
- Budgeting & Data Analysis
- Management of Operational Issues
- Extensive Report Writing Experience
- Agile Response to High-pressure Situations
- Decisiveness & Follow Through
- Exceptional staff management by quickly establishing and consistently maintaining outstanding relationships and teamwork
- Adept at Conflict Resolution techniques, Theft Prevention training, Crisis Intervention training and Emergency Response
- Proficient at emergency management, stationary surveillance, CCTV surveillance and dispatch
- Application and understanding safety and security protocols
References
Available upon request.
Certification
California Guard Card with power to arrest
OC/Pepper Spray
Baton
Taser
Handcuffs
MTDS Certified trainer in defensive tactics, handcuffs and oc/pepper spray
Timeline
Assistant Account Manager
Allied Universal Security Services@Southland Mall
11.2021 - Current
Security Officer
Allied Universal Security Services@Facebook
04.2021 - 07.2021
Human Resources & Recruiting Manager
ATMHS LLC@Apple
05.2020 - 10.2020
Security Team Lead
Allied Universal Security Services@Facebook
08.2018 - 05.2020
Event Professional
Live Nation Entertainment Inc
05.2018 - Current
Associate of Arts - Photography
Chabot College
California Guard Card with power to arrest
OC/Pepper Spray
Baton
Taser
Handcuffs
MTDS Certified trainer in defensive tactics, handcuffs and oc/pepper spray
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