ERIN McKENNA

Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.

• THE WATERSHED, BOYNTON BEACH, FL, 2018, PRESENT, Utilization Review Nurse, Patient advocate responsible to ensure that health care services are administered with quality, cost efficiency, and within compliance., Continuously reviewing and auditing patient treatment files to ensure that patients won’t receive unnecessary procedures, ineffective treatment, or unnecessarily extensive hospital stays., Provide emergency care for PHP and IOP level of care patients and employees.
• CARE ONE AT THE HIGHLANDS, EDISON, NJ, 2016, 2018, Unit Manager of Acute Care Unit, In charge of managing day to day activities of Acute Care Unit., Responsible for scheduling staff, discharge planning, family conferences, meeting with other disciplines to discuss patients’ care, and ongoing problem solving., Responsible for providing staff with supervision and administrative direction., Coordinated communication and admissions to Assisted Living with CHHA nurse., Supervised, scheduled, and provided ongoing education for RNs, LPNs and CHHAs.
• STATEN ISLAND UNIVERSITY HOSPITAL, STATEN ISLAND, NY, 2006, 2016, Emergency Department Charge Nurse, Utilization of rapid and accurate triage and nursing assessment skills within the Emergency Department setting., Perform insertion of intravenous therapy and maintenance of medication administration throughout patient care., Perform sterile technique procedures including wound care, dressing changes, and foley catheter insertion.
• EGER NURSING HOME, STATEN ISLAND, NY, 2009, 2011, Director of Case Management, In charge of managing day to day activities of the Assisted Living Program., Responsible for providing staff with supervision and administrative direction., Coordinated communication and admissions to Assisted Living with CHHA nurse., Supervised, scheduled, and provided ongoing education for LPNs and CHHAs.
• ARTHUR KILL CORRECTIONAL FACILITY, STATEN ISLAND, NY, 1996, 2006, Title Needed Here, Assessed, triaged, counseled and assisted inmates to assume responsibility in matters of personal health., Responsible for administration of medication and chart maintenance., Responsible for monitoring TB medication, counseling on communicable diseases and medication compliance., Administering PPD to employees, documenting results and tracking compliance with State Regulations for TB testing.
• VISITING NURSE ASSOCIATION, STATEN ISLAND, NY, 2002, 2006, Director of Contract Services/High Tech Patient Service Supervisor, Responsible for the High-Tech Nurses, Occupational Therapists, Speech Therapists, Physical Therapists, Home Health Aide Department and the Ancillary Department., Responsible for home visits to supervise and ensure patients are receiving proper care in the home settings., Instructed new contracted employees on policies and procedures of the facility.
• NEW YORK PRESBYTERIAN HOME CARE, NEW YORK, NY, 2000, 2002, Charge Nurse, Responsible for staff scheduling, screening and wellness clinics, case management for field nurses, Provide nursing care to Adult Home clients.
• STATEN ISLAND UNIVERSITY HOSPITAL, STATEN ISLAND, NY, 1996, 2000, Registered Nurse, Provide care in the Intensive Care Unit, Coronary Care Unit, Telemetry Unit, Medical/Surgical Unit, Drug and Alcohol Detoxification Unit, Geriatric Unit, Emergency Unit, and Psychiatric Unit., Diversified broad based patient care and assessment, administration and maintenance of medication, wound care and pain management, Directed the implementation of proper documentation throughout varying units.
• SISTERS OF CHARITY HOME HEALTH CARE CORPORATION, STATEN ISLAND, NY, 1997, 2000, Registered Nurse, Performed screening and wellness clinics, Provided facility information to long term residents as well as Medicare and Medicaid patients., Served as liaison to encourage appropriate services are rendered., Provided HHA supervision visits.
• AIDES AT HOME, STATEN ISLAND, NY, 1999, 2000, Charge Nurse, Responsible for classroom instruction and certification of new hires for Home Health Aides, Conducted follow up visitation in the field., Assess and update staff physicals and conducted problem solving with staff and clients.