Nichole McDonald
Crete,IL
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Registered Nurse Care Manager
Somatus, Inc
05.2023 - Current
- Improved patient outcomes by developing and implementing personalized transitional care plans.
- Reduced hospital readmissions to 7% below national average by identifying high-risk patients and providing targeted interventions.
- Collaborated with interdisciplinary teams to evaluate and address physical, emotional, and social needs of patients during transitions of care.
- Advocated for patients'' rights during transition processes, ensuring access to necessary resources and support services.
- Contributed to improving overall department performance through active participation in quality improvement initiatives focused on transitional care management.
- Coordinated specialized care services such as hospice or palliative care when indicated based on individual patient needs and preferences.
- Provided ongoing support for case load of 50-100 patients post-discharge through regular phone calls
- Identified gaps in care for at-risk populations, leading to development of targeted interventions to improve health outcomes.
Registered Nurse Case Manager
Aspire Home Health
02.2023 - 05.2023
- Improved patient outcomes after Orthopedic surgical procedures by consistently providing comprehensive assessments and developing tailored care plans.
- Enhanced interdisciplinary team communication through regular case conferences, promoting effective collaboration for optimal patient care.
- Streamlined care coordination processes to reduce hospital readmissions and emergency department visits.
- Evaluated patient progress and adjusted care plans accordingly, ensuring continuity of care across all healthcare settings.
Charge RN
Franciscan St James Health
06.2014 - 11.2015
- Served on wound care task force headed by wound care nurse; provided quarterly review of hospital’s total population’s skin health over two campuses
- Managed crisis situations effectively, ensuring safety of patients and staff members at all times
- Mentored and supervised junior nurses, fostering supportive and collaborative work environment
- Enhanced patient care by implementing evidence-based nursing practices and developing individualized care plans
- Conducted ongoing assessments to monitor and adjust treatment plans, improving overall patient health outcomes
- Educated patients and families on disease management strategies, promoting adherence to treatment plans and self-care routines
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans
- Conducted daily shift briefs to inform staff of changes in patient care assignments
Skills
- Clinical Assessment
- Quality Improvement
- Strong Clinical Judgment
- Patient Advocacy
- Remote skills
- Motivational interviewing
- Team Collaboration
- HIPAA Compliance
- Patient Education
- Case Management
- Healthcare Documentation
- Care Coordination
- HEDIS
Education And Honors
- Prairie State College, Chicago Heights, IL, ADN, Nursing, 3.45, Alpha Delta Nu Nursing Honors Society, 2013, National Student Nurse Association, 2012 - 2013, Phi Theta Kappa Honors Society, 2011 - 2013
- South Suburban College, South Holland, IL, Associate of Science
Certification
- State of Illinois Registered Nurse, Lic. #041.415728, 05/01/24
- State of Indiana Registered Nurse, Lic # 28285296A, 10/31/25
- American Heart Association - (BLS) Healthcare Provider CPR, 01/2025
Timeline
Registered Nurse Care Manager
Somatus, Inc
05.2023 - Current
Registered Nurse Case Manager
Aspire Home Health
02.2023 - 05.2023
Charge RN
Franciscan St James Health
06.2014 - 11.2015
- State of Illinois Registered Nurse, Lic. #041.415728, 05/01/24
- State of Indiana Registered Nurse, Lic # 28285296A, 10/31/25
- American Heart Association - (BLS) Healthcare Provider CPR, 01/2025
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