Alyssa Alaniz-Bazan
9701 North Stewart Road, Mission,TX
Summary
Detail-oriented Care Manager specializing in clinical documentation and service coordination. Successfully managed complex caseloads, developed tailored care plans, and facilitated effective communication among healthcare providers to ensure optimal patient care. With expertise in care planning, patient education, and case assessments. Committed to enhancing health outcomes through effective service coordination and quality improvement initiatives.
Proven ability to collaborate with interdisciplinary teams and improve patient access to vital community resources, driving enhanced health outcomes.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Registered Nurse Care Manager
Centene, Superior Health Services
Mission, TX
11.2025 - Current
- Coordinated care plans for diverse patient populations to enhance health outcomes.
- Assisted in conducting comprehensive assessments to identify patient needs and resources.
- Collaborated with interdisciplinary teams to ensure effective service delivery and follow-up.
- Monitored patient progress and adjusted care plans based on clinical guidelines and feedback.
- Educated patients and families on healthcare options, promoting informed decision-making.
- Documented interactions and outcomes in electronic health records for continuity of care.
- Facilitated access to community resources, improving overall patient support systems.
- Developed strong rapport with patients and families through empathetic listening and compassionate communication techniques.
- Assessed clients and developed plans to meet needs.
- Educated clients and families on community resources, treatment options and health care services to better manage conditions.
- Established and maintained relationships with clients, families and community partners to coordinate services to meet client's needs.
- Managed complex caseloads, ensuring timely assessment, intervention, and documentation for optimal care outcomes.
- Communicated with healthcare providers to facilitate continuity of care.
- Facilitated family meetings to address concerns, establish goals of care, and provide psychosocial support.
- Arranged transportation and documented details of discharge transition plans.
- Participated in team meetings and trainings to stay updated on best practices and new developments in care management.
- Maintained detailed records in compliance with agency standards and regulations.
- Coordinated referrals to specialists, hospitalizations, ER visits, ancillary testing, and other enabling services for patients.
- Participated in interdisciplinary case conferences fostering teamwork collaboration sharing best practice insights to optimize patient care outcomes.
- Maintained strict adherence to professional ethics and confidentiality guidelines, safeguarding sensitive information and promoting trust.
- Served as a liaison between patients, families, physicians, insurance providers, and other healthcare professionals for seamless care coordination efforts.
- Conducted thorough assessments to identify patients'' needs, strengths, and barriers to achieving optimal health outcomes.
- Consulted with supervisors to assess cases and plan strategies for enhancing care.
- Evaluated clients progress and adjusted service plans to address areas of concern.
- Maintained network of community resources to provide most comprehensive support services possible to clients.
- Utilized electronic health records systems proficiently for efficient documentation of clinical information according to regulatory standards.
- Prioritized time management effectively balancing competing demands within dynamic fast-paced healthcare environments.
- Improved patient satisfaction through effective communication and collaboration with interdisciplinary healthcare teams.
- Collaborated with insurance providers to secure authorization for necessary services, maximizing patients'' benefits coverage.
- Improved patient access to community resources, supporting holistic approaches to health and wellbeing.
- Enhanced patient care quality by developing personalized care plans based on thorough assessments.
- Advocated for patients' needs with healthcare providers, securing necessary interventions for improved health outcomes.
- Improved patient satisfaction with empathetic communication and attentive follow-up on care plans.
- Leveraged technology to enhance care coordination, resulting in more timely and effective interventions.
- Engaged in continuous professional development to stay current with advances in care management.
- Led team of care professionals, promoting collaborative approach to patient management.
- Enhanced team performance with regular training sessions on care management best practices.
- Coordinated patient care plans to enhance health outcomes and improve service delivery.
- Conducted comprehensive assessments to identify patient needs and develop tailored interventions.
Operating Room Registered Nurse
Doctor Hospital At Renaissance
Edinburg, TX
09.2021 - 11.2025
- Assessed patients' conditions and collaborated with surgical teams to ensure optimal care.
- Assisted in the preparation and maintenance of surgical instruments and equipment.
- Monitored vital signs during procedures, ensuring patient safety and comfort.
- Educated patients and families on post-operative care instructions for recovery.
- Implemented infection control measures, enhancing patient outcomes in the operating room.
- Coordinated with interdisciplinary teams to streamline surgical processes and improve efficiency.
- Trained new nursing staff on operating room procedures, fostering a collaborative environment.
- Maintained a sterile environment within the operating room, reducing the risk of infection.
- Utilized sterile techniques and infection-control guidelines to maintain clean and safe environment.
- Coordinated with surgeons and staff to deliver safe patient care during operations.
- Implemented time-out protocols before starting surgeries, verifying correct patient identification and procedural details.
- Mentored new nurses entering the profession, guiding them through their initial experiences within the operating room setting.
- Prepared equipment and supplies necessary for each surgical procedure, ensuring availability when needed by surgeons.
- Adapted quickly to changing situations in the operating room, utilizing problem-solving skills under pressure.
- Assisted physicians in operating room by providing necessary supplies and equipment.
- Performed pre-operative assessments to prepare patients for surgery.
- Prepped operating rooms to comply with environmental asepsis standards.
- Reduced postoperative complications through vigilant monitoring of patients during surgery.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Collected, labeled, and transported specimens and delivered to lab for testing.
- Promoted a culture of teamwork within the surgical suite by fostering open communication and collaboration among colleagues.
- Assisted in complex surgeries with precise execution of tasks, ensuring optimal outcomes for patients.
- Advocated for and strived to protect health, safety, and rights of patient.
- Provided direct support to surgical team during procedures.
- Managed efficient use of operating room resources, streamlining procedures and minimizing waste.
- Enhanced patient safety by implementing strict adherence to surgical protocols and guidelines.
- Streamlined communication among surgical team members, facilitating efficient flow of information during critical moments in surgery.
- Conducted thorough preoperative assessments to identify potential risks and address concerns prior to surgery.
- Provided effective bedside care to patients before and after procedures to deliver comfort.
- Participated in quality improvement initiatives to optimize patient outcomes and enhance OR practices.
- Continually updated knowledge on best practices in nursing care through ongoing professional development opportunities.
- Coordinated with anesthesia providers to ensure proper administration of anesthesia during procedures.
- Collaborated with multidisciplinary teams to develop comprehensive care plans for pre-and post-operative patients.
- Collaborated with members of patients' healthcare team to deliver appropriate level of care.
- Contributed to interdisciplinary meetings by sharing expertise on operating room processes and patient care requirements.
- Provided compassionate support to patients during recovery, monitoring vital signs and administering medications as needed.
- Served as a liaison between the surgical team and family members, providing timely updates on patient progress.
- Provided instruction to patients and family members before and after surgical procedures.
- Monitored patients' vital signs and administered medications per physician orders or good practices.
- Monitored patient reactions after administering medications and IV therapies.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Managed patients recovering from medical or surgical procedures.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
- Worked with healthcare team to develop new dialysis treatment flow sheet and other log forms, improving clinical documentation and accountability.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Evaluated patient histories, complaints, and current symptoms.
Private Duty LVN
Ageless Living Home Health
Edinburg, TX
03.2020 - 08.2021
- Administered medications and treatments as prescribed by healthcare providers.
- Monitored patient vital signs, reporting changes to interdisciplinary team promptly.
- Assisted patients with daily living activities, ensuring comfort and safety in home setting.
- Developed individualized care plans in collaboration with families and healthcare professionals.
- Educated patients and family members on disease management and preventive care strategies.
- Implemented quality improvement initiatives to enhance patient outcomes and satisfaction levels.
- Monitored vital signs regularly, alerting physicians to any concerning changes or trends in patient health status.
- Communicated effectively with patients'' families, providing them with updates on their loved one''s condition and progress toward recovery goals.
- Enhanced patient safety by diligently following medical protocols and administering medications accurately.
- Maintained accurate and detailed patient records, ensuring timely communication of pertinent information to other healthcare providers.
- Demonstrated cultural sensitivity when working with diverse populations while respecting their unique needs.
- Collaborated with interdisciplinary healthcare teams to ensure optimal patient care and treatment efficacy.
- Assisted patients with daily living activities, preserving dignity and encouraging selfsufficiency.
- Developed customized care plans for patients, resulting in increased satisfaction and comfort levels.
- Educated patients on self-care techniques, promoting independence and improved quality of life.
- Improved patient outcomes by providing individualized care and closely monitoring their progress.
- Managed time effectively, prioritizing tasks according to patient needs and ensuring all essential duties were completed in a timely manner.
- Provided emotional support to patients and families, fostering a compassionate environment for healing.
- Served as a liaison between the patient, family members, and healthcare providers to ensure continuity of care throughout the treatment process.
- Documented patient assessment, evaluation and responses to therapy to facilitate therapeutic intervention.
- Changed out tracheostomies, gastrostomy buttons, and catheters regularly to prevent infection or other problems.
- Administered prescribed medication and treatment as permitted by state and local regulations in accordance with physician orders.
- Educated clients and families to support wellness activities, self-care techniques and prevention strategies.
- Interpreted patient needs, knowledge, growth, and development to construct treatment plan.
- Reviewed patient history to verify conditions and current medications.
- Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
- Monitored patient health conditions to report changes to assigned physician.
- Administered medications and injections to patients.
- Helped long-term care residents with bathing, dressing, feeding, and other daily living activities.
- Helped patients complete bathing, dressing and eating.
Education
Bachelor of Science - Nursing
Grand Canyon University
Phoenix, AZ2026
Associate of Science - Nursing
South Texas College
McAllen, TX01-2021
Licensed Vocational Nurse - Nursing
South Texas College
McAllen, TX12-2019
Skills
- Care planning
- Case assessments
- Clinical documentation
- Service coordination
- Medical chart documentation
- Workflow coordination
- Patient education
- Program management
- Policy adherence
- Quality improvement
- Resource utilization
- Referral management
- Vital sign monitoring
- Volunteer management
- Technology proficiency
- Client assessment
- Long-term care coordination
- Care oversight
- Care transitions
- Department review
- Critical thinking
- HIPAA guidelines
- Records management
- Schedule management
- Patient education and counseling
- Patient care assessment
- Immunizations
- Profit improvements
- Diagnostic services monitoring
- Certified in CPR/AED
- Pediatric emergency assessment, recognition and stabilization
- Health information systems
- Care coordination
- HIPAA compliance
- Home care management
- Clinical assessment
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 50 staff members.
- Clinical Skills - Monitored patients' respiration activity, blood pressure and blood glucose levels in response to medical administration.
- Documentation - Ensured charting accuracy through precise documentation.
- Quality Assurance - Ensured and enforced medical office compliance with HIPAA, OSHA and CLIA regulations for maximum quality and control.
- Patient Advocacy - Explained treatment procedures, medication risks, special diets and physician instructions to patients.
- Supervision - Headed onboarding process for new nursing staff.
- Surgical Preparation - Assisted in patient surgery preparation by administering proper medication, monitoring patients' conditions and charting abnormalities.
- Training - Trained team of staff nurses in medical office procedures to ensure consistent quality of care.
- Vitals Testing - Measured an average of 30 patients' weight, height, body temperature, pulse rate and blood pressure daily.
Certification
- CPR Certification - Course Date
11/20/2024 to 11/2026
- Neonatal Resuscitation Program Certification- course date 2024 to May 2026
- Licensed Registered Nurse - Original Issue Date : 04/15/2022 Compact Status : Multistate
- Licensed Vocational Nurse-Original Issue Date: 2020 Compact Status : Multistate
- Employability Skills- 80 hours of Organized instruction. Awarded on 12/19/2014
Languages
Spanish
Full Professional
English
Native or Bilingual
Timeline
Registered Nurse Care Manager
Centene, Superior Health Services
11.2025 - Current
Operating Room Registered Nurse
Doctor Hospital At Renaissance
09.2021 - 11.2025
Private Duty LVN
Ageless Living Home Health
03.2020 - 08.2021
Bachelor of Science - Nursing
Grand Canyon University
Associate of Science - Nursing
South Texas College
Licensed Vocational Nurse - Nursing
South Texas College