Erin McLaughlin
Altamonte Springs,FL
Summary
Dedicated and detail-oriented professional seeking a fulfilling career in an Administrative or Communications role, leveraging strong organizational skills, exceptional communication, and a passion for supporting teams and projects efficiently
Overview
20
20
years of professional experience
1
1
Certification
Work History
Promotions Coordinator
Z Ministries, INC.
01.2022 - Current
- Coordinate and represent the station at 20+ community and promotional events per year
- Create internal documents and schedules to inform staff of event logistics and responsibilities
- Develop, manage, and execute 5+ on-air and online contests per month across 6 station formats, including writing official rules and tracking results
- Collaborate with promotions and programming teams to ensure smooth execution of campaigns and listener engagement
- Support administrative tasks related to events, partnerships, and prize fulfillment
Communications Coordinator
Christian Legal Society
01.2021 - 01.2023
- Curate, manage, and post content across all social media channels
- Maintain website content, blog updates, and communications calendar
- Compiled and formatted newsletters and member updates for distribution
- Collaborate with leadership to develop communication strategies and campaigns
Vacation Planner
Universal Studios Orlando
01.2017 - 01.2021
- Assist guests with purchasing tickets, dining plans, and express passes
- Provide tailored vacation recommendations to enhance guest experience
- Maintain product knowledge and deliver exceptional customer service
Travel Operations: Itinerary Planning Agent
Walt Disney World
01.2017 - 01.2017
- 1Supported guests with vacation planning, including tickets, dining, and activities
- Ensured accuracy in all bookings and delivered professional, friendly service
Concierge/Groups Assistant
Walt Disney World Resorts
01.2014 - 01.2017
- Managed check-ins and provided personalized guest experiences
- Supported Event Service Managers with group logistics and correspondence
- Organized and maintained documentation for group events and stays
Assistant to Youth Minister
St. Joan of Arc Catholic Church
01.2013 - 01.2014
- Performed administrative and clerical tasks for the Youth Ministry
- Coordinated retreats and events, including guest speakers, lodging, and meals
- Managed communications and materials for youth programming
Sales Associate/Visual Captain
Eddie Bauer
01.2006 - 01.2013
- Delivered excellent customer service and completed retail sales transactions
- Assisted in store resets and visual merchandising under the Brand Manager’s direction
- Supported inventory management and floor presentation
Education
Associate Degree - Travel and Hospitality Management
International Business College
Skills
- Excellent written and verbal communication
- Strong clerical and organizational abilities
- Team-oriented and adaptable
- Proficient in Google Workspace
- Proficient in Microsoft suite
- Proficient in Canva
- Proficient in Wordpress
- Experience in event coordination, contest management and social media communication
Certification
- Social Marketing Certification
- HootSuite Online Academy
Timeline
Promotions Coordinator
Z Ministries, INC.
01.2022 - Current
Communications Coordinator
Christian Legal Society
01.2021 - 01.2023
Vacation Planner
Universal Studios Orlando
01.2017 - 01.2021
Travel Operations: Itinerary Planning Agent
Walt Disney World
01.2017 - 01.2017
Concierge/Groups Assistant
Walt Disney World Resorts
01.2014 - 01.2017
Assistant to Youth Minister
St. Joan of Arc Catholic Church
01.2013 - 01.2014
Sales Associate/Visual Captain
Eddie Bauer
01.2006 - 01.2013
Associate Degree - Travel and Hospitality Management
International Business College