Summary
Overview
Work History
Education
Skills
Timeline
Generic

Erin Montez

Las Vegas

Summary

Results-driven Communications Professional with expertise in Artificial Intelligence and technology sectors. Proven ability to implement effective solutions and enhance operational efficiency through cross-functional collaboration. Strong multitasking skills developed in fast-paced environments, focused on achieving organizational goals. Seeking to leverage diverse skill set in dynamic, innovative settings.

Overview

3
3
years of professional experience

Work History

Generative AI Associate

INNODATA
06.2024 - Current
  • Enhanced AI model performance by creating high-quality training datasets.
  • Ensured ethical alignment of AI models through precise data annotation.
  • Improved linguistic accuracy by analyzing grammar and syntax of generated text.
  • Contributed to developing evolving specifications for AI training data.
  • Adapted to dynamic changes in priorities and guidelines effectively.
  • Achieved key performance indicators in daily job count and handling times.

Generative AI Quality Control Lead

SCALE AI
05.2023 - 05.2024
  • Ensured compliance with client standards by rigorously analyzing generative AI data.
  • Fostered continuous learning through structured feedback sessions with team members.
  • Resolved queries promptly as the primary contact for the auditing team.
  • Enhanced project collaboration by building strong relationships across diverse teams.
  • Streamlined workflows to achieve strategic objectives and meet project milestones.

Generative AI Operations Specialist

SCALE AI
02.2023 - 06.2023
  • Ensured optimal functionality of AI chatbot models through comprehensive testing processes.
  • Conducted rigorous testing to enhance reliability and performance of AI chatbot systems.
  • Aligned testing outcomes with operational standards and user expectations for effective deployment.
  • Leveraged detailed specifications to create structured testing protocols for AI chatbot models.
  • Validated each AI chatbot model against stringent technical requirements and functional benchmarks.
  • Identified and resolved issues during testing to improve user experience and performance metrics.
  • Collaborated with cross-functional teams to integrate feedback and enhance AI chatbot capabilities.

Education

Bachelor of Arts - Communication with a Concentration on New Media

Southern New Hampshire University
New Hampshire
05-2024

Skills

  • Proficient with Airtable for data organization and project management
  • Advanced user of Google Suite (Docs, Sheets, Slides) for collaboration and documentation
  • Experienced in Zoom, Microsoft Teams, and Slack for virtual communication and remote team management
  • Critical and analytical thinking
  • Attention to detail
  • Reliable and punctual

Timeline

Generative AI Associate

INNODATA
06.2024 - Current

Generative AI Quality Control Lead

SCALE AI
05.2023 - 05.2024

Generative AI Operations Specialist

SCALE AI
02.2023 - 06.2023

Bachelor of Arts - Communication with a Concentration on New Media

Southern New Hampshire University