Erin Montez
Las Vegas
Summary
Results-driven Communications Professional with expertise in Artificial Intelligence and technology sectors. Proven ability to implement effective solutions and enhance operational efficiency through cross-functional collaboration. Strong multitasking skills developed in fast-paced environments, focused on achieving organizational goals. Seeking to leverage diverse skill set in dynamic, innovative settings.
Overview
3
3
years of professional experience
Work History
Generative AI Associate
INNODATA
06.2024 - Current
- Enhanced AI model performance by creating high-quality training datasets.
- Ensured ethical alignment of AI models through precise data annotation.
- Improved linguistic accuracy by analyzing grammar and syntax of generated text.
- Contributed to developing evolving specifications for AI training data.
- Adapted to dynamic changes in priorities and guidelines effectively.
- Achieved key performance indicators in daily job count and handling times.
Generative AI Quality Control Lead
SCALE AI
05.2023 - 05.2024
- Ensured compliance with client standards by rigorously analyzing generative AI data.
- Fostered continuous learning through structured feedback sessions with team members.
- Resolved queries promptly as the primary contact for the auditing team.
- Enhanced project collaboration by building strong relationships across diverse teams.
- Streamlined workflows to achieve strategic objectives and meet project milestones.
Generative AI Operations Specialist
SCALE AI
02.2023 - 06.2023
- Ensured optimal functionality of AI chatbot models through comprehensive testing processes.
- Conducted rigorous testing to enhance reliability and performance of AI chatbot systems.
- Aligned testing outcomes with operational standards and user expectations for effective deployment.
- Leveraged detailed specifications to create structured testing protocols for AI chatbot models.
- Validated each AI chatbot model against stringent technical requirements and functional benchmarks.
- Identified and resolved issues during testing to improve user experience and performance metrics.
- Collaborated with cross-functional teams to integrate feedback and enhance AI chatbot capabilities.
Education
Bachelor of Arts - Communication with a Concentration on New Media
Southern New Hampshire University
New Hampshire05-2024
Skills
- Proficient with Airtable for data organization and project management
- Advanced user of Google Suite (Docs, Sheets, Slides) for collaboration and documentation
- Experienced in Zoom, Microsoft Teams, and Slack for virtual communication and remote team management
- Critical and analytical thinking
- Attention to detail
- Reliable and punctual
Timeline
Generative AI Associate
INNODATA
06.2024 - Current
Generative AI Quality Control Lead
SCALE AI
05.2023 - 05.2024
Generative AI Operations Specialist
SCALE AI
02.2023 - 06.2023
Bachelor of Arts - Communication with a Concentration on New Media
Southern New Hampshire University