Erin Myers
Oceanside,CA
Summary
I'm a personable, organized, and adaptable professional with nearly 20 years of work in customer experience and client relations. Highly skilled at forming quick connections, working autonomously, and thinking strategically, I'm able to multitask and communicate with exception. I'm seeking a dynamic and challenging new role with an organization that aligns with my personal values and professional goals.
Overview
9
9
years of professional experience
Work History
On Premise Sales Representative
Breakthru Beverage
09.2023 - Current
- Increased sales by establishing and maintaining strong relationships with key clients.
- Boosted brand visibility through strategic placement of promotional materials in high-traffic areas.
- Achieved consistent growth in market share by monitoring competitor activity and adjusting strategies accordingly.
- Expanded customer base through targeted prospecting and effective networking at industry events.
- Delivered informative product presentations for clients, resulting in increased product knowledge and sales.
- Conducted regular client visits to maintain relationships, foster loyalty, and identify new opportunities for revenue growth.
On Premise Sales Representative
Republic National Distributing Company
09.2022 - 09.2023
- Work collaboratively with clients to create strategies that increase sales and meet organizational and client goals
- Schedule, coordinate and implement weekly training and education in assigned accounts
- Established meaningful relationships with buyers, suppliers, and brand representatives across 70 different bars, restaurants and hotels in the greater Seattle area
- Successful track record of meeting multiple monthly sales quotas
- Established an in-person presence with clients, making weekly onsite visits to assigned portfolio accounts
- Proven track record of quickly adapting to new product information and connecting product benefits with client needs
- Ability to analyze data to inform business planning, meet sales goals and strategically identify new opportunities to increase revenue.
Lead Tasting Room Sales Associate
Darby Winery
09.2021 - 01.2023
- Leader in driving sales through creating memorable experiences in-house
- Ability to form quick and lasting relationships with club members to steward customer and brand loyalty
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Program Coordinator
Swedish Medical Group
12.2020 - 09.2021
- Built strong relationships with and directly supported multiple physicians in all day-to-day clinical operations
- Managed complex surgery scheduling process across hospital EMR for multiple providers
- Directly supported customer experience through patient advocacy via phone, in-person interactions, and reception
- Experienced in navigating the interconnectivity between primary care providers, specialty clinics, and insurance providers
- Knowledgeable and experienced in the referral process, with an expertise in how to meet the needs of both patients and insurance providers.
SR. Patient Services Representative
Proliance Surgeons
10.2017 - 07.2020
- Assisted in curating regular interdepartmental education courses for clinic employees
- Collaborated directly with senior management to assist in clinical operations, scheduling, and employee satisfaction
- Effectively managed customer support process and established successful track record of troubleshooting patient needs
- Managed clinic communication and messaging for patients, physicians, administrative and clinical staff
- Oversaw and facilitated scheduling, billing, authorization between patients and insurance providers
- Successfully moved up through clinic career ladder by establishing a successful track record of building client relationships, maintaining high levels of quality, and meeting organizational goals.
Family Services Coordinator
Seattle Children's
11.2014 - 09.2017
- Provided families complex and interdepartmental support of their hospital logistics and planning
- Worked as an advocate for patient families and provided support resources such as social work, housing, transportation, nutrition, and education
- Assisted insurance processing, registered new patients, followed up on all referrals from primary care providers.
- Increased parental involvement in children''s education by organizing workshops and seminars on relevant topics.
- Empowered families to achieve self-sufficiency, providing budgeting assistance and financial planning guidance.
Education
BACHELOR OF ARTS - COMMUNICATIONS STUDIES - Communication Studies
UNIVERSITY OF MINNESOTA
Minneapolis, MN06.2004
Skills
- MS Office Suite
- Strong Interpersonal Skills
- Active listening
- Relationship building
- Problem solving
- Strong communication
- Account management
- Adaptability
Timeline
On Premise Sales Representative
Breakthru Beverage
09.2023 - Current
On Premise Sales Representative
Republic National Distributing Company
09.2022 - 09.2023
Lead Tasting Room Sales Associate
Darby Winery
09.2021 - 01.2023
Program Coordinator
Swedish Medical Group
12.2020 - 09.2021
SR. Patient Services Representative
Proliance Surgeons
10.2017 - 07.2020
Family Services Coordinator
Seattle Children's
11.2014 - 09.2017
BACHELOR OF ARTS - COMMUNICATIONS STUDIES - Communication Studies
UNIVERSITY OF MINNESOTA
Similar Profiles
Laura ZaludLaura Zalud
On-Premise Sales Consultant at Breakthru Beverage GroupOn-Premise Sales Consultant at Breakthru Beverage Group
SARA CREMESESARA CREMESE
Account Fine Wine Specialist at Breakthru Beverage GroupAccount Fine Wine Specialist at Breakthru Beverage Group
SYDNEY HEFNERSYDNEY HEFNER
Chain Sales Representative at Breakthru Beverage CaliforniaChain Sales Representative at Breakthru Beverage California
Ryan ScallyRyan Scally
Sales Representative at Breakthru Beverage of ArizonaSales Representative at Breakthru Beverage of Arizona
Tessa NouchiTessa Nouchi
Part Time Customer Service Associate at Lowe’sPart Time Customer Service Associate at Lowe’s