Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

ERIN NASH

Detroit,Mi.

Summary

Trustworthy employee with the ability to work independently or in a team setting. Dedicated to continuous learning and acquiring new skills.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Direct Care Worker

Angels place
Southfield, MI
07.2019 - 10.2024
  • Provided personal care to clients, such as bathing, grooming, and toileting.
  • Assisted clients with daily activities, including meal preparation and medication administration.
  • Coordinated transportation for medical appointments and other errands.
  • Facilitated communication between clients, family members and medical staff.

Front Desk Receptionist/Medical Record Specialist

Catherine's Place
Farmington Hills, MI
11.2018 - 04.2020
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Assisted with scheduling appointments for clients and visitors.
  • Maintained and updated patient medical records in a secure electronic database.

Call Center Representative

Sprint
Detroit, MI
01.2018 - 12.2019
  • Developed effective working relationships with team members across multiple departments.
  • Maintained strong call control and quickly worked through scripts to address problems.
  • Provided efficient, courteous assistance for routine inquiries and service issues

Flex Worker

Macys
Troy, MI
05.2017 - 09.2019
  • Provided customer service to clients in a variety of settings.
  • Participated in weekly meetings to discuss challenges and successes.
  • Assisted with the implementation of new flexible work policies and procedures.
  • Fulfilled orders quickly to accomplish challenging daily objectives.
  • Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
  • Tracked inventories and input equipment counts into warehouse databases.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.

Play Leader

Detroit Summer Fun Program
07.2017 - 08.2018
  • To develop and maintain a structured, organized and fundamentally active playground environment
  • To provide a range of appropriate creative, stimulating and fun activities which are physi- cally active
  • To use observation and reflective practice to assess the play and lunchtime needs of the children

Cashier/Retail Sales Associate

Target
Dearborn, MI
10.2017 - 01.2018
  • Greeted customers and answered any questions they had about the store's products and services.
  • Used suggestive selling techniques to promote add-on sales.
  • Greeted customers promptly and responded to questions.
  • Answered phone calls to assist customers with questions and orders.
  • Assisted customers with product selection, sizing and styling.

Education

High School Diploma -

Detroit Edison Public School
06-2016

Some College (No Degree) - Pyschology

Eastern Michigan University
Ypsilanti, MI

Some College (No Degree) -

Henry Ford College
Dearborn, MI

Skills

  • Problem Solving
  • Adaptability
  • Time Management
  • Handling Pressure
  • Team Leader
  • File Management
  • Multi-line telephone skills
  • Recordkeeping and bookkeeping

Certification

  • CPR & first aid

Timeline

Direct Care Worker

Angels place
07.2019 - 10.2024

Front Desk Receptionist/Medical Record Specialist

Catherine's Place
11.2018 - 04.2020

Call Center Representative

Sprint
01.2018 - 12.2019

Cashier/Retail Sales Associate

Target
10.2017 - 01.2018

Play Leader

Detroit Summer Fun Program
07.2017 - 08.2018

Flex Worker

Macys
05.2017 - 09.2019

High School Diploma -

Detroit Edison Public School

Some College (No Degree) - Pyschology

Eastern Michigan University

Some College (No Degree) -

Henry Ford College

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ERIN NASH