Erin Nickell
Marion
Summary
Energetic Flight Attendant with dynamic customer service skills. Poised, personable and dedicated to team-driven environment. Known for excellent customer relations and welcoming attitude. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized Master in Administration with outstanding record of communicating with members of staff to provide administrative needs and requirements. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Eager to take next career step within NetJets, offering opportunities for professional development and advancement. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Flight Attendant
NetJets
01.2024 - Current
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Handled medical necessities calmly and competently following established protocols while liaising with the cockpit crew as needed.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
- Promoted brand reputation by exhibiting professionalism, friendliness, and attentiveness in every interaction with customers.
- Collaborated with fellow crew members to deliver a seamless travel experience for passengers on domestic and international flights.
- Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
Materials Manager
Medina Ambulatory Surgery Center
09.2016 - 01.2020
- Improved resource allocation to promote efficiency and deadline management.
- Reduced costs by streamlining contract bidding and procurement processes to assure best prices for materials and services.
- Anticipation of par levels based on future and current surgical schedules
- Assessed areas of service concern and developed improvement plans.
- Developed processes to annually evaluate each product
- Generated weekly, monthly, quarterly and yearly reports for purchasing operations.
Surgical Technologist
Medina Ambulatory Surgery Center
09.2016 - 01.2020
- Evaluated procedure needs and set up equipment, tools, supplies and instruments.
- Delivered exemplary assistance and support to surgeons during general, opthalmology, gynecological, orthopedic and plastic surgery procedures.
- Maintained high infection control standards.
- Introduced new staff members to training protocols regarding operating room procedures, infection control, safety standards and overall facility safety.
Health Technician Apprentice
US Coast Guard
01.2007 - 05.2010
- Provided care for patients based on physical, psychological, educational and safety criteria.
- Maintain accurate, detailed reports and patient records for medical readiness
- Provide a variety of mandated healthcare training; CPR, First Aid, Dental and TriCare
- Advise new members on patient rights/procedures and departing members on record transferring
- Completed weekly unit demographics of 17 commands and members
- Coordinated with local institutes for bone-marrow drives and blood drives
Education
Master’s of Science - Health Services Administration
Central Michigan University
Mount Pleasant, MI06.2019
Bachelor’s of Science - Biology
Cleveland State University
Cleveland, OH12.2014
Associate - Applied Science, Surgical Technology
Trocaire College
Buffalo, NY05.2010
Skills
- Managing Materials
- Strong Work Ethic
- First Aid
- Reliability and punctuality
- Passenger Assistance
- Continuous Improvement Strategies
- Operational Efficiency
- Equipment Operation
- Flexible and Adaptable
- Administrative Duties
- Verbal and Written Communication
- Company Culture and Values
- Issue Resolution
Additional Information
- Buffalo Federal Executive Board Excellence in Government Award
- Coast Guard Achievement Medal
- Enlisted Person of the Year
- Enlisted Person of the Quarter
- Armed Forces Week, Honor Awardee Coast Guard Good Conduct Award
Certification
- CST - Certified Surgical Technologist
- BLS- Basic Life Support
- Security Clearance
Timeline
Flight Attendant
NetJets
01.2024 - Current
Materials Manager
Medina Ambulatory Surgery Center
09.2016 - 01.2020
Surgical Technologist
Medina Ambulatory Surgery Center
09.2016 - 01.2020
Health Technician Apprentice
US Coast Guard
01.2007 - 05.2010
Master’s of Science - Health Services Administration
Central Michigan University
Bachelor’s of Science - Biology
Cleveland State University
Associate - Applied Science, Surgical Technology
Trocaire College
- CST - Certified Surgical Technologist
- BLS- Basic Life Support
- Security Clearance
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