Erin O’Hara
Richmond,USA
Summary
Dedicated and licensed master social worker committed to empowering individuals and fostering positive change. Expertise in therapeutic interventions, crisis management, and comprehensive case management, supported by over seven years of hands-on experience in diverse settings. Aiming to leverage skills within a mental health facility or organization to enhance client well-being and improve quality of life. Passionate about making a meaningful difference in the community through compassionate support and effective strategies.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Assessment Specialist
HCA National Transfer Center/ Virtual Patient Logistic Center
Richmond, VA, US
05.2023 - Current
- Conduct full comprehensive psycho-social assessment and collect demographic information.
- Administer and score functional assessment instruments necessary to determine medical necessity and level of care is included in services.
- Collect information for treatment and crisis plans.
- Perform evaluations to determine the needs, strengths, functioning level(s), mental status, and/or social history of clients.
- Evaluate and identify situations that may be potentially harmful to the client.
- Document within the EMR in a timely manner.
- Work as a team with other departments to ensure the quality of care.
- Participate in all trainings and staff meetings.
- Adhere to organization’s policies and procedures.
Behavioral Health Hospital Social Worker
Bon Secours Mercy Health Richmond Community Hospital
Richmond, VA, US
07.2022 - 04.2023
- Conducted psychosocial assessments and developed diagnostically based treatment and discharge plans in consultation with multidisciplinary team.
- Conduct family, group or individual psychotherapy as needed.
- Established and maintained individual records on assigned patients, including accurate and up-to-date documentation of progress notes, service/treatment plans, medical/psychiatric reports and followed up to ensure continuity of care.
- Conforms to established department/hospital policies, procedures, and objectives to contribute to the well-being of the hospital and its patients.
- Developed an ongoing relationship with patients by providing support during hospitalization as well as after discharge through community resources such as housing assistance or referrals to other agencies/programs if needed.
- Provided crisis intervention services including suicide risk assessment and safety planning when necessary.
Community Stabilization Counselor
Southern Change Behavioral Health Services LLC
Mechanicsville, VA, US
05.2021 - 07.2022
- Conduct face-to-face assessments with clients to determine their specific needs as well as complete referrals for community resources.
- Provides brief counseling services to help clients regain a sense of safety and support as well as assist the client with obtaining concrete needs, such as food and clothing.
- Establish and maintain positive relationships with community liaisons and partners.
- Completed assigned documentation within 24 hours while abiding by agency and licensure standards, as well as, Medicaid regulations.
- Participate in the development of ISPs for clients as well as complete progress notes and discharge summaries for all clients on assigned caseload.
- Provided crisis intervention services including suicide risk assessment and safety planning when necessary.
- Attend all annual and/or semi-annual mandatory agency training.
Crisis Stabilization Lead Counselor
Simple Intervention LLC
Chesterfield, VA, US
05.2019 - 01.2022
- Performed diagnostic and safety assessments of individuals in acute psychiatric crises.
- Responds to crisis situations with twenty-four hour a day availability.
- Provided an opportunity for immediate crisis intervention and de-escalation, which includes a thorough assessment of risk, mental status and medical stability, and exploration of service options in the community.
- Provides care coordination between identified providers to support clients path to recovery and advocates for needed services and supports.
- Completes clinical documentation according to DMAS policies and procedures, Licensure, Medicaid and CARF requirements and within established timelines.
Intern
Psychiatric Rehabilitation Services (PRS)
Alexandria, VA, US
08.2019 - 05.2020
- Developed Individualized Recovery/Transition Plans that are person-centered and empower clients to make informed decisions and to take responsible action to attain goals and objectives.
- Conducted culturally relevant psycho-educational curricula directed at assisting clients to improve independent living and social skills, transitioning to school, volunteering or other person-centered community-based activities as well as wellness and recovery.
- Provided individual/group counseling related to recovery goals and integrated dual diagnosis services including training on the interplay between substance use and mental illness, while also providing crisis intervention.
- Participated in weekly case management meetings and discussed therapeutic interventions with colleagues.
- Established rapport and developed a therapeutic relationship with assigned clients.
- Edited and modernized multiple evidence-based curriculum by including culturally relevant materials, along with utilizing the three learning styles, visual, auditory, and kinesthetic to enhance curriculum material and promote learning within multiple formats.
- Internship for George Mason University
Mental Health Counselor
National Counseling Group
Annandale, VA, US
08.2019 - 02.2020
- Manages a small caseload of clients/families, providing services on an intensive basis and utilizing short-term, solution focused treatment strategies.
- Prepares written service plans, incorporating input from clients, involved service providers, and wraparound team members, and clearly identifying problem areas and needs, strategies, and service objectives.
- Provides direct clinical services, including individual, family, couple, and group therapy, and issue-specific or educational groups (parenting skills, anger management, substance abuse interventions).
- Links clients with external programs or services, such as health services, recreational activities, child care services, financial resources, employment resources, child care, AA/NA groups, transportation resources, and others.
- Attends court hearings when families are court-involved and present testimony and treatment recommendations as requested by attorneys, referral sources, the courts, or clients.
- Qualified Mental Health Practitioner for adults, QMHP-A
Substitute Relief Counselor, QMHP-A
Cornerstones, Fairfax County (CBS) Co-occurring mental health residential Facility
Chantilly, VA, US
07.2018 - 06.2019
- Documenting client conditions and behaviors in accordance with county policy and state regulations.
- Facilitated evidence-based groups and provide individual counseling for clients with co-occurring disorders.
- Administer medications to clients, log in client medication from pharmacies and update medical administration records.
- Monitor clients in apartment settings and provide education on cleaning, cooking, and maintenance of apartments.
- Participates in weekly case management meetings and discusses therapeutic interventions with colleagues.
- Dispense food to clients while adhering to Virginia’s food handling policies.
Intern
Claremdon House
Arlington, VA, US
08.2017 - 05.2018
- Facilitate psychoeducational groups and activities for adults 18+ with diagnoses of serious mental illness as well as provided one-on-one individualized counseling to clients in alignment with their treatment goals.
- Participates in weekly case management meetings and discusses therapeutic interventions with colleagues.
- Accompanied case managers to client’s homes to make sure the client was mentally and physically okay and documented client medical notes and treatment plans in an electronic health records system.
- Internship for George Mason University
Substitute Relief Counselor
Fairfax County Detox Center (CBS)
Chantilly, VA, US
04.2017 - 03.2018
- Administer telephone screenings to evaluate level of need for prospective clients; Process admissions and discharges of clients; support clients through substance abuse detox protocols and provide resources for future treatment facilities and shelters.
- Facilitated group therapy sessions as well as conducted one on one counseling sessions.
- Documented client conditions and behaviors in accordance with county policy and state regulations.
Education
Master of Social Work - Social Work
George Mason University
Fairfax, VA05-2020
Bachelors of Arts - Psychology
Mary Baldwin College
Staunton, VA05-2016
Skills
- Group Therapy
- Crisis Intervention
- Individual / Group Counseling
- Case Management
- Social Work
- Behavioral Health
- Motivational Interviewing
- Medication Administration
- Crisis Management
- Curriculum Development
- Mental Health Counseling
- Cognitive Behavioral Therapy
- Communication skills
- Unity
- Intake Experience
- Behavior Management
- Addiction Counseling
- Program Development
- Applied Behavior Analysis
- Conflict Management
- Administrative Experience
- Crisis intervention
- Suicide prevention
- Building rapport
- Treatment Planning
- Clinical documentation
- Individual and group counseling
- Expertise in crisis intervention techniques
- Risk assessments
- Multicultural competence
- Mental health evaluations
- Community resources
- Cultural sensitivity
- Patient advocacy
- Care coordination
- Interdisciplinary team collaboration
- Individual and group therapy
- Adept at treatment and discharge planning
- Case documentation
- Biopsychosocial assessments
- Case files maintenance
- Group facilitation
- Case management
- Case management proficiency
- Substance abuse counseling
- Empathy development
- Discharge planning
- Developing relationships
- Psychiatric populations
- Session notetaking
- Psychosocial assessment
- Daily living activities educator
- Psychological assessment
- Intake screening
- Skilled in intake interviewing
- Care plan development
Certification
- First Aid Certification, August 2022 to August 2024
- ServSafe Food Safety Certification, August 2022 to August 2024
- QMHP Certification, August 2022 to August 2024
- CPR Certification, August 2022 to August 2024
- Crisis Prevention Intervention, August 2022 to August 2024, CPI teaches skills to identify, prevent and de-escalate crises in the workplace.
Additional Information
Licensed Master of Social Work, 2022-09-01
Personal Information
- Title: Licensed Master Social Worker
- Work Permit: Authorized to work in the US for any employer
- Visa Status: Authorized to work in the US for any employer
Timeline
Assessment Specialist
HCA National Transfer Center/ Virtual Patient Logistic Center
05.2023 - Current
Behavioral Health Hospital Social Worker
Bon Secours Mercy Health Richmond Community Hospital
07.2022 - 04.2023
Community Stabilization Counselor
Southern Change Behavioral Health Services LLC
05.2021 - 07.2022
Intern
Psychiatric Rehabilitation Services (PRS)
08.2019 - 05.2020
Mental Health Counselor
National Counseling Group
08.2019 - 02.2020
Crisis Stabilization Lead Counselor
Simple Intervention LLC
05.2019 - 01.2022
Substitute Relief Counselor, QMHP-A
Cornerstones, Fairfax County (CBS) Co-occurring mental health residential Facility
07.2018 - 06.2019
Intern
Claremdon House
08.2017 - 05.2018
Substitute Relief Counselor
Fairfax County Detox Center (CBS)
04.2017 - 03.2018
Bachelors of Arts - Psychology
Mary Baldwin College
Master of Social Work - Social Work
George Mason University