Jonái Fullard
Richardson
Summary
Dedicated and licensed social worker with a Master of Social Work degree seeking a challenging position to leverage clinical expertise, compassionate care, and strong interpersonal skills in a dynamic healthcare or social services setting. Dedicated Social Worker provides exceptional professional care and implements appropriate interventions. Utilizes variety of resources to identify unique needs and assist vulnerable populations. Adept at establishing strong rapport with individuals from diverse backgrounds.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Assessment Specialist
Collin Springs Behavioral Hospital
03.2024 - Current
- Receives inquiry calls and assists the caller with scheduling a face-to-face, phone, or tele-assessment—Triages individuals based on safety risk.
- Assesses or ensures assessment by a qualified mental health professional of patients who present for assessment.
- Screens for medical and behavioral emergency conditions.
- Performs a comprehensive assessment and quality therapeutic care to patients seeking treatment for substance abuse, dual diagnosis, or psychiatric or emotional disorders; coordinates with the clinical team/on-call physician to ensure these needs are met at the facility or other appropriate community providers.
- Interprets treatment to patient and family to help reduce fear and other attitudes obstructing acceptance of care and continuation of treatment.
- Completes the administrative processes of admission and precertification of care with external payers, as necessary.
Secondary Social Studies Teacher
Richardson Independent School District
01.2023 - 12.2023
- Designed and delivered tailored and engaging social studies curricula for alternative high school students, emphasizing flexibility and individualized instruction to meet diverse academic needs
- Utilized a variety of instructional strategies and resources, including project-based learning, technology integration, and differentiated instruction, to accommodate diverse learning styles and abilities
- Established a classroom environment that prioritized emotional and social support, helping students overcome personal challenges, develop self-regulation skills, and build a sense of community and implemented restorative practices and conflict resolution techniques to manage behavioral issues and create a safe and respectful learning atmosphere.
- Created lesson plans and made adjustments based on overall class performance throughout year.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
Social Services Program Coordinator
Eden Housing Communities
08.2020 - 12.2023
- Developed and implemented comprehensive social service programs tailored to the specific needs and interests of senior residents
- Collaborated with community organizations, local agencies, and volunteers to organize events, workshops, and activities promoting social engagement, health, and well-being
- Conducted assessments and maintained individualized care plans for residents, identifying their social, emotional, and support service needs
- Coordinated and facilitated support groups and educational sessions on topics such as health management, financial planning, and community resources
- Acted as a liaison between residents, families, and external service providers, ensuring access to appropriate resources and assistance
- Conducted regular check-ins with residents to assess satisfaction levels, address concerns, and provide emotional support
- Managed program budgets, tracked expenditures, and prepared reports for funding organizations and management
- Implemented and monitored outcome measurements to evaluate program effectiveness and make necessary adjustments for continuous improvement
- Provided referrals and guidance for residents seeking additional support services, including counseling, healthcare, and transportation.
- Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
- Established strategic partnerships with external organizations, expanding program reach and impact.
Program Therapist
Perimeter Behavioral Hospital of Garland
04.2022 - 04.2023
- Provided therapeutic care through direct practice with pediatric and adolescent clients in an acute hospital setting
- Maintained a case load of 13 acute-level adolescent girls and provided direct communication between the hospital and the families
- Conducted group, individual, and family therapy for clients in CPS custody with high-level of care to reduce their level of care to assist in securing placement
- Collaborated with highly skilled psychiatrist and their medical team and developed, implemented, and administered therapeutic treatment plans
- Coordinated discharge planning and completed clinical referrals for intense outpatient and partial hospitalization programs
- Maintained accurate documentation and ensured confidentiality in accordance with company and governmental guidelines.
- Enhanced patient progress by implementing evidence-based therapeutic interventions in individual and group sessions.
- Contributed to program development and enhancement by consistently providing feedback on areas of strength and opportunities for improvement based on clinical observations.
Administrative Assistant
Onyxx Village Connection
02.2021 - 04.2023
- Partnered with other non-profit organizations and local businesses to feed the homeless and underserved populations in Silicon Valley
- Applied for and received grant funding to further the mission of the nonprofit and purchase supplies for services provided
- Scheduled appointments, maintained calendars, and coordinated for staff using a variety of communication and collaboration tools
- Handled mail distribution and prepared various verbal and written communications, including memos, emails, invoices, and reports
- Created and maintained both electronic and physical filing systems
- Assisted with budgeting, and accounting, and performed bookkeeping tasks.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Conservatorship Specialist I
Texas Department of Family and Protective Services
02.2021 - 10.2021
- Worked with children in CPS custody placed in foster homes or with family/family friends
- Engaged with children, families, and communities securing permanent and temporary living arrangements
- Maintained a caseload of 12 with 1-3 children for each family
- Collaborated with parents, caregivers, and the court and produced the Child's Plan of Service
- Regularly visited all children in the home, or at school to ensure safety and basic needs were met
- Participated in court hearings, with prepared reports about the child's needs and progress and parental progress in completion of court-ordered services
- Collaborated with caseworkers from the Investigations unit making critical decisions about the child's placement and needed services.
Team Supervisor
ACH Child and Family Services
08.2020 - 02.2021
- Oversaw the physical and emotional care of youth aged 5-17 in CPS custody who were placed in a ACH foster home
- Maintained and ensured required documentation for agency compliance and fiscal matters were accurate and up to date
- Administered medication as directed by physicians and ensured that medication was refilled correctly and timely
- Collaborated with a team of residential advisors and planned, implemented, and executed services, activities, and skills training for groups and individuals
- Collaborated with CPS caseworkers and families to advocate and support clients getting basic and therapeutic needs met
- Monitored and supported clients who struggled with identity issues, chemical dependency, and eating disorders
- Ensured safety and followed emergency procedures within the residential setting
- Assisted adolescent clients in developing healthy coping strategies and problem-solving skills
- Facilitated life skill groups and implementation the Healthy, Strong, and Influential program.
- Resolved conflicts between team members diplomatically, maintaining a healthy working environment conducive to productivity.
Home Care Provider
San Mateo County In Home Support Services
02.2012 - 06.2017
- Provided basic care and companionship monthly for two disabled residents
- Organized recreational activities for residents within their physical abilities
- Assisted with daily tasks, such as cooking, cleaning, and bathing, as well attended drove patients and attended all doctor appointments
- Reported residents progress to daily and monthly to family members and maintained an open line of communication with next of kin.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Education
Master of Social Work (MSW) - Direct Practice: Mental Health and Substance Abuse
University of Texas At Arlington
Arlington, TX08.2021
Bachelor of Social Work (BSW) - Social Work
Texas Southern University
Houston, TX05.2020
Skills
- Clinical Assessments
- Individual and Group Therapy
- Crisis Intervention
- Case Management
- Cultural Competence
- Interdisciplinary Collaboration
- Advocacy and Empowerment
- Excellent Communication Skills
- Management & Leadership
- Communication with clients and families (written and verbal)
- Communication & collaboration tools (Teams, Zoom, Booking, and Skype)
- Enterprise/Learning Systems (Oracle, PeopleSoft, Blackboard, and Canvas)
Certification
- Licensed Master Social Worker (LMSW), Texas Behavioral Health Executive Council, #103503, 01/11/2022, 07/11/2022 (Temporary)
- Licensed Master Social Worker (LMSW), Texas Behavioral Health Executive Council, #112176, 12/19/2023, 02/28/2026
Licenses
Licensed Master Social Worker (LMSW)
Texas Behavioral Health Executive Council
#103503, 01/11/2022-07/11/2022 (Temporary)
#112176, 12/19/2023-02/28/2026
Timeline
Assessment Specialist
Collin Springs Behavioral Hospital
03.2024 - Current
Secondary Social Studies Teacher
Richardson Independent School District
01.2023 - 12.2023
Program Therapist
Perimeter Behavioral Hospital of Garland
04.2022 - 04.2023
Administrative Assistant
Onyxx Village Connection
02.2021 - 04.2023
Conservatorship Specialist I
Texas Department of Family and Protective Services
02.2021 - 10.2021
Social Services Program Coordinator
Eden Housing Communities
08.2020 - 12.2023
Team Supervisor
ACH Child and Family Services
08.2020 - 02.2021
Home Care Provider
San Mateo County In Home Support Services
02.2012 - 06.2017
Master of Social Work (MSW) - Direct Practice: Mental Health and Substance Abuse
University of Texas At Arlington
Bachelor of Social Work (BSW) - Social Work
Texas Southern University
- Licensed Master Social Worker (LMSW), Texas Behavioral Health Executive Council, #103503, 01/11/2022, 07/11/2022 (Temporary)
- Licensed Master Social Worker (LMSW), Texas Behavioral Health Executive Council, #112176, 12/19/2023, 02/28/2026
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