Erin Agnor
Caldwell ,ID
Summary
PROFESSIONAL OBJECTIVE CONTACT Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
Work History
Retail Sales
Pier 1
Covington, WA
09.2019 - 10.2020
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Greeted all customers cheerfully and asked open-ended questions to ascertain needs.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Maintained company's visual merchandise standards through general housekeeping and planograms.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
REGISTRY SPECIALIST
Dillard's, Reno NV
Reno, NV
02.2017 - 07.2019
- Responsible for creating and maintaining Wedding, Baby and gift registries
- Responsible for growing and promoting Registry program by recruiting brides, moms and dads to be and others while increasing home department sales
- Coordination and facilitation of in-store events as well as attending outside bridal fairs
- Provide customized experience for each registrant
- Building and maintaining partnerships with all departments within store as well as outside networking
RETAIL CREDIT MANAGER
Wimmer Solutions, NV
Reno
10.2013 - 09.2016
- Responsible for creating and maintaining credit accounts for high volume customers
- Ensured all credit and loan standards were applied
- Worked with colleagues and customers to resolve wide range of customer issues
- Trained and coached team members to deliver high standard of customer service
MEDICAL BILLING, Reno Hand Center, NV
Reno
03.2012 - 05.2013
- Responsible for billing insurance companies, follow-up, maintaining accounts receivable, collections, monthly patient billing and bank deposits
OFFICE ADMINISTRATOR
Performance Chiropractic, Reno NV
05.2008 - 03.2012
- Responsible for front desk and office administration, billing, accounts receivables, maintaining patient accounts and files
DEPARTMENT COORDINATOR, SALES ASSOCIATE
Pottery Barn, NV
Reno
03.2006 - 05.2008
- Responsible for department management, retail sales
- Implementing and maintaining visual standards
- Performed opening and closing duties and register transactions
- Demonstrated superior product knowledge
- Understand and assist in addressing customer needs
Education
Bachelor of Science -
University of Washington
Seattle, WAHigh School Diploma -
Redmond High School
Redmond, WA1990
Skills
- PROFESSIONAL
- Management
- Customer service
- Detail oriented
- Goal oriented
- Product knowledge
- Time management
- Leadership
Timeline
Retail Sales
Pier 1
09.2019 - 10.2020
REGISTRY SPECIALIST
Dillard's, Reno NV
02.2017 - 07.2019
RETAIL CREDIT MANAGER
Wimmer Solutions, NV
10.2013 - 09.2016
MEDICAL BILLING, Reno Hand Center, NV
03.2012 - 05.2013
OFFICE ADMINISTRATOR
Performance Chiropractic, Reno NV
05.2008 - 03.2012
DEPARTMENT COORDINATOR, SALES ASSOCIATE
Pottery Barn, NV
03.2006 - 05.2008
Bachelor of Science -
University of Washington
High School Diploma -
Redmond High School
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