Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
Generic
Open To Work

Regina Field

Charlotte,NC

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Retail Sales Cash Vault TellerSupervisorCashierCPhT

Work Type

Full Time

Location Preference

On-SiteRemote
Location: Charlotte, NC, USCharlotte, NC
Open to relocation: No

Salary Range

$18/hr - $1000/hr

Important To Me

Work-life balanceCompany CultureFlexible work hoursHealthcare benefitsWork from home optionPaid time offPaid sick leave401k matchCareer advancement

Summary

Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.

Overview

24
24
years of professional experience

Work History

Retail Sales

Firestone Complete Auto
Huntersville, NC
05.2024 - 01.2026
  • Provided exceptional customer service by addressing inquiries and resolving issues promptly.
  • Coordinated vehicle repairs and maintenance schedules to optimize service efficiency.
  • Communicated service recommendations clearly, enhancing customer understanding and trust.
  • Enhanced customer satisfaction by providing personalized automotive service recommendations based on vehicle diagnostics and maintenance history.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Promptly responded to inquiries and requests from prospective customers.

Cash Vault Teller

GardaWorld
Charlotte, NC
06.2022 - 02.2024
  • Enhanced accuracy by diligently counting and verifying cash deposits from various locations.
  • Maintained a secure work environment by adhering to strict security protocols and procedures.
  • Demonstrated exceptional attention to detail while handling large volumes of cash, ensuring accurate totals.
  • Processed large volumes of cash and coin, ensuring accuracy in transactions and records.
  • Prevented potential losses by identifying counterfeit currency during daily cash processing tasks.
  • Enhanced accuracy by diligently counting and verifying cash deposits from various sources.

Supervisor

Compass Group USA
Charlotte, NC
08.2021 - 04.2022
  • Improved customer satisfaction with timely response to inquiries addressing concerns and finding effective solutions.
  • Increase team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Supervised daily operations to ensure compliance with health and safety regulations.
  • Trained and mentored team members on food preparation techniques and service standards.
  • Monitored inventory levels and coordinated supply orders to minimize shortages.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.

Cashier

Camping World
Fort Myers, FL
11.2019 - 01.2020
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Processed customer transactions efficiently using point-of-sale systems.
  • Maintained accurate cash drawer, ensuring proper funds management at all times.
  • Assisted customers with product inquiries and provided exceptional service to enhance satisfaction.
  • Greeted customers entering store and responded promptly to customer needs.

CPhT

Walgreens
Estero, FL
07.2018 - 10.2019
  • Process prescriptions accurately and efficiently to ensure patient safety.
  • Verify medication orders and manage inventory levels for optimal stock management.
  • Train and mentor new pharmacy technicians to enhance team performance.
  • Implement workflow improvements that streamline operations and reduce wait times.
  • Collaborate with pharmacists to resolve prescription issues and enhance customer service.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.

Manager

CubeSmart
Fort Myers, FL
10.2016 - 07.2018
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Conducted regular audits to ensure compliance with safety regulations and quality standards.

CPhT

Fred Meyer Pharmacy
Portland, OR
11.2014 - 01.2016
  • Utilize pharmacy management systems to track medications and process transactions effectively.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Completed paperwork, entering prescription and insurance or billing information into patient profiles.
  • Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
  • Increased customer satisfaction by delivering friendly, personalized service during transactions.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.

CPhT

Walmart
Naples, FL
04.2014 - 07.2014
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Maintained accurate inventory levels for efficient pharmacy operations and cost control.
  • Collected co-payments or full payments from customers.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Resolved non-routine issues like third-party billing, computer system, and customer service issues.
  • Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.

CPhT

CVS Pharmacy
Naples, FL
12.2013 - 04.2014
  • Resolved non-routine issues like third-party billing, computer system, and customer service issues.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Increased customer satisfaction by delivering friendly, personalized service during transactions.
  • Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Utilize pharmacy management systems to track medications and process transactions effectively.

CPhT

Sam's Club
Naples, FL
12.2001 - 06.2013
  • Counsel patients on medication usage, side effects, and storage requirements.
  • Maintain compliance with regulatory standards and pharmacy policies consistently.
  • Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Contributed to improved patient adherence by providing clear medication instructions and addressing concerns or questions promptly.
  • Participated in continuous professional development opportunities to stay current on industry standards and advancements in pharmaceutical care.

Education

Certificate - Culinary Arts

Western Culinary Institute
Portland, OR
08-1998

Skills

  • Problem Solving
  • Active Listening
  • Adaptability
  • Organizational Skills
  • Customer Service
  • Multitasking
  • Phone etiquette
  • Attention to detail
  • Conflict resolution
  • Positive and professional
  • Team collaboration
  • Service minded

Timeline

Retail Sales

Firestone Complete Auto
05.2024 - 01.2026

Cash Vault Teller

GardaWorld
06.2022 - 02.2024

Supervisor

Compass Group USA
08.2021 - 04.2022

Cashier

Camping World
11.2019 - 01.2020

CPhT

Walgreens
07.2018 - 10.2019

Manager

CubeSmart
10.2016 - 07.2018

CPhT

Fred Meyer Pharmacy
11.2014 - 01.2016

CPhT

Walmart
04.2014 - 07.2014

CPhT

CVS Pharmacy
12.2013 - 04.2014

CPhT

Sam's Club
12.2001 - 06.2013

Certificate - Culinary Arts

Western Culinary Institute

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Regina Field