Wondosen Yohannes
4219 S Othello ST | Seattle,WA
Summary
- Result-driven, professional seeking a security position, leveraging strong skills in customer service and strategic safety management proven ability to enhance client, trust and effectively manage team dynamics.
Overview
3
3
years of professional experience
Work History
Retail Sales
Self-employeed
Hawassa, Ethiopia
05.2022 - 08.2025
- As a retail sales owner, I created weekly schedule for staff, ensuring optimal coverage for both sales associates and salon techniques while managing team performance and enhancing customer service. Additionally, I sourced products from China and Dubai to diversify inventory and meet customer demands.
Hotail restorant manager
Rori hottel
Hawassa, Ethiopia
07.2023 - 07.2025
- Oversaw scheduling of staff to maintain optimal coverage during peak hours.
- Managed daily front desk operations and ensured efficient guest check-in processes.
- Led team meetings to align staff on hotel operations and guest services.
- Trained employees on customer service protocols and hotel policies for consistency.
- Coordinated with housekeeping to ensure rooms met quality standards before guest arrival.
Education
Certificate - Sales Management
Marketing
Ethiopia04-2019
Skills
- Customer service
- Communication
- Staff scheduling
- Inventory management
- Sales strategy development
- Problem solving
- Team building
- Critical thinking
- Retail sales
- Attention to detail
- Adaptability
- Retail sales customer service
- Proven sales track record
Timeline
Hotail restorant manager
Rori hottel
07.2023 - 07.2025
Retail Sales
Self-employeed
05.2022 - 08.2025
Certificate - Sales Management
Marketing