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Client Delivery Manager with proactive and ambitious approach to leadership. Adept at managing client relationships, ensuring timely delivery of services, and exceeding client expectations. Known for articulate communication skills and strong ability to motivate teams to achieve outstanding results. Continuously pursuing excellence and standing out in all professional endeavors.

Dedicated and seasoned Senior Product Manager with over 15 years of expertise in fintech, digital payments, and technology-driven product strategy, seeking to contribute leadership and innovation in a forward-thinking organization. Aiming to leverage a proven track record in delivering scalable, user-centric payment solutions, driving operational efficiency, and leading cross-functional global teams to accelerate business growth and customer value.

Client Services Professional with experience in delivering impactful results. Skilled in project management, client relationship building, and strategic planning. Known for team collaboration and adaptability to changing needs. Strong focus on achieving client satisfaction and operational efficiency.

Senior Digital marketing Manager with excellent client and project management skills. Action-oriented with strong ability to communicate effectively with technology, executives, and business audiences.

1. Lead a team of SEO analysts, Social media analysts, Google ads specialist, email marketing executives, Video editors, designers and copywriters on day-to-day tasks and work with clients to get the deliverables done on time.
2. Constructed omnichannel, ROI-based campaigns across digital channels.
3. An accomplished Digital Marketing manager with proven track records that developed result-oriented campaigns for fortune 500 companies that contributed to a 25% increase in revenue.
4. Managed /optimised websites to get more quality leads. Continually improve the functionality, usability and design of the websites.
5. Ensure digital budgets deliver results within agreed spend.
6. Worked with PR/Media brands to grow and promote the brands' positions and assist the clients in achieving top of mind awareness.
7. Progressive experience in the field of Project Management, People Management, Client Relationship, Account Management, Recruitment and Business Development.

Having Substantial 14+ years of experience in SEO(search engine optimization), SEM(search engine marketing), Pay per click (PPC) Google Adwords(text and display ads), Social media marketing, campaign management, email marketing & automation, SEO content writing, etc.. in the areas of automotive, engineering services, tax, real estate, technical support, web design & development, eCommerce, consumer & retail, etc...

Self-motivated, with excellent interpersonal and communication skills and strong at building relationships with internal and external parties. Excellent in creating strong teams and guiding them to success. Trustworthy and efficient. Effectual time and project management skills. Able to work on own initiatives. Enjoy working as part of a team and excel in a busy and fast-paced environment with strong and clear career paths to progress.

Erin Owens

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Senior Client Delivery Manager

Client Delivery Manager

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Bachelor of Arts - Sociology

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Senior Client Delivery Manager

Client Delivery Manager

Bachelor of Arts - Sociology

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