Erin Parker
Erie,PA
Summary
Hands on and motivated leader with 25 years of progressively challenging experience, frequently exceeding desired objectives. Exceptional ability to clearly translate complex issues into action plans aligned with short and long term goals. Establishes quick rapport with professional peers, customers and staff Exercises diplomacy and tact while enjoying a reputation of relational excellence and overcoming obstacles critical to performance metrics. Upholds high standards for ethics and quality and effectively evaluates and proactively manages performance against relevant benchmarks.
Overview
14
14
years of professional experience
1
1
Certification
Work History
VP of Litigation and Claims Examination
Erie Insurance Group
Erie, PA
07.2021 - Current
- Manages and directs claims litigation activities for company
- Coordinates with reinsurance reporting requirements
- Monitors relationships with external counsel
- Oversees bond losses and provides direction to field personnel
- Participates with Product Development in design of new policies
- Remains current on trends and developments in insurance coverages, claims handling, litigation, statutory and compliance
- Use of analytics for development of future strategies.
- Responsible for managing defense cost and containment
VP Field Claims
Erie Insurance Group
Erie, PA
11.2011 - 07.2021
- Managed P & C claims operation including implementation of short/long term goals
- Managed claim operations and served as liaison between corporate office and field offices
- Analyzed and evaluated operating activities to ensure optimum performance, oversaw employee development, training and administered all required disciplinary action
- Responsible for budget and expense control in field offices
- Maintained independent agent relationships
- Hired, trained and directed personnel including preparing and conducting performance assessments, disciplinary action and employee development
Adjunct Professor
Gannon University
Erie, PA
09.2006 - 05.2010
- Responsible for creating curriculum for Risk Management Program
- Teaching and grading students
Education
Master of Science - Insurance Management
Boston University
Boston, MABachelor of Science - Criminal Justice
Mercyhurst University
Erie, PASkills
Expense & Vendor Management
Project Management
Collaboration
Customer Focus
Quality Decisions
Strategic Planning
Diversity and Inclusion
Talent Development
Cultivates Innovation
Certification
Certified Property Casualty Underwriting (CPCU)
Associate in Claims (AIC)
Associate in Service (AIS)
Timeline
VP of Litigation and Claims Examination
Erie Insurance Group
07.2021 - Current
VP Field Claims
Erie Insurance Group
11.2011 - 07.2021
Adjunct Professor
Gannon University
09.2006 - 05.2010
Master of Science - Insurance Management
Boston University
Bachelor of Science - Criminal Justice
Mercyhurst University