Hi, I’m
Erin Peterson
Georgetown,TX
Summary
Results-driven Provider Development Associate with expertise in recruitment, marketing, and provider retention within post-acute care settings. Skilled in sourcing and onboarding Nurse Practitioners and Physicians, implementing social media marketing strategies, and enhancing employer branding to attract top talent. Proven ability to streamline onboarding, credentialing, and retention processes, ensuring long-term provider engagement. Strong background in healthcare operations, recruiting, and relationship management, with a passion for developing innovative strategies to support provider success.
Overview
8
years of professional experience
Work History
Centerline Healthcare PartnersRemote
Provider Development Associate
09.2023 - Current
Job overview
- Recruit and onboard Nurse Practitioners and Physicians for post-acute care settings, ensuring a smooth hiring process from initial contact to integration.
- Develop and implement social media marketing strategies to attract top healthcare talent, managing content creation, and employer branding.
- Create marketing materials and outreach campaigns to enhance recruitment efforts and increase provider engagement.
- Assist with onboarding by coordinating credentialing, training, and administrative processes to facilitate a seamless transition for new hires.
- Focus on provider retention by fostering relationships, addressing concerns, and supporting long-term engagement.
Family First LifeAustin, TX
Operations Manager/ Recruiter
07.2021 - 09.2022
Job overview
- Managed a team of remote independent agents, answering all questions related to contracting with 20+ insurance carriers.
- Scouted and created job ads to acquire candidates using platforms such as Indeed, LinkedIn, Zip Recruiter, Facebook, Instagram, etc.
- Recruited, hired, and onboarded all new hires, including helping unlicensed agents through the completion of certification.
- Tracked and evaluated hiring trends to improve employee retention and debt management.
- Manage Instagram, Facebook, and LinkedIn accounts and created marketing material through use of Canva.
Applied ChiropracticAustin, TX
Chiropractic Assistant
07.2019 - 07.2021
Job overview
- Supervised both clinical and administrative duties in a medical office setting.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining the process.
- Inputted patient data into the EMR using Chirotouch and provided appropriate updates to records and invoices.
- Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
- Determined patients' insurance coverage and submitted claims after services had been performed.
- Tracked and resolved denied claims to recover claim reimbursements.
Austin Area OBGYNAustin, TX
Certified Medical Assistant
10.2018 - 07.2019
Job overview
- Measured vital signs and took medical histories to prepare patients for examination.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Educated patients about medications, procedures and physician's instructions.
Baylor Scott & White Radiation OncologyRound Rock, TX
Certified Medical Assistant
05.2018 - 10.2018
Job overview
- Worked under the direction of a multiple providers to perform clinical tasks and administrative support to ensure the practice runs smoothly.
- Interviewed patients to verify information, record medical history and confirm purpose of visit.
- Set up patient charts and documented information using Epic.
- Assessed, documented and monitored vital signs for patients within outpatient setting.
- Maintained positive patient experiences through supporting the patients needs throughout treatment.
Baylor Scott & White DermatologyRound Rock, TX
Certified Medical Assistant
08.2017 - 05.2018
Job overview
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Assisted with diagnostic testing by collecting and packaging biological specimens for laboratory analysis.
- Educated patients about medications, procedures and physician's instructions.
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
Education
Texas A & M University-College Station - College Station
Bachelor of Science degree from Microbiology
05.2016
Skills
- Leadership
- Organization
- Detail oriented
- Patient Care and Customer Service
- Recruitment, Hiring, and Onboarding
- Project and Staff Management
- Critical Thinking and Problem solving
- Originality and Creativity
Timeline
Provider Development Associate
Centerline Healthcare Partners
09.2023 - Current
Operations Manager/ Recruiter
Family First Life
07.2021 - 09.2022
Chiropractic Assistant
Applied Chiropractic
07.2019 - 07.2021
Certified Medical Assistant
Austin Area OBGYN
10.2018 - 07.2019
Certified Medical Assistant
Baylor Scott & White Radiation Oncology
05.2018 - 10.2018
Certified Medical Assistant
Baylor Scott & White Dermatology
08.2017 - 05.2018
Texas A & M University-College Station - College Station
Bachelor of Science degree from Microbiology
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