Overview
Work History
Education
Skills
Timeline
Generic

Erin Piazza

Swoyersville,USA

Overview

30
30
years of professional experience

Work History

Freelance Bridal Makeup Artist

Self Employed Services
08.1995 - Current
  • Designed customized makeup looks for diverse clientele, enhancing individual features and meeting specific requests.
  • Conducted thorough consultations to determine clients' needs and preferences for makeup applications.
  • Maintained high standards of hygiene and sanitation in all tools and workspaces to ensure client safety.
  • Assisted in product selection, providing expert recommendations based on skin type and occasion.
  • Developed expertise in various makeup techniques, including airbrush, special effects, and bridal applications.
  • Collaborated with photographers and stylists to achieve cohesive looks that met creative vision for projects.
  • Managed inventory of makeup supplies, ensuring availability of products while minimizing waste through effective organization.
  • Maintained a hygienic workspace by adhering to strict sanitation practices, ensuring client safety and comfort.
  • Sanitized makeup tools to avoid spread of infection.

Service Excellence Agent, Escalations

Hudson Bay Company/Lord & Taylor
02.2016 - 03.2018
  • Handled complex customer issues or irate customers and second or subsequent service requests.
  • Handled escalations for two lines of business simultaneously.
  • Assisted clients through multiple application tools.
  • Maintained composure and excellent phone etiquette at all times.
  • Made payment adjustments and charge reversals to all credit card companies and PayPal for both lines of business in the United States and Canada.

Bartender

Ole Tyme Charley’s
01.2001 - 08.2014
  • RAMP certified.
  • Mixed and served drinks.
  • Served hundreds of patrons nightly by working systematically with team of staff members.
  • Concocted multiple drinks for patrons while recalling drink recipes and prices quickly and efficiently.
  • Maintained bar and dining areas frequently, for high turnover.

Bartender

River Street Jazz Café
04.2010 - 03.2014
  • RAMP certified.
  • Mixed and served drinks.
  • Created nightly feature cocktails and signature cocktails for permanent menu.
  • Served meals in fine dining environment.
  • Upsold menu items to ensure maximum revenue.
  • Cleaned, restocked bar and dining area.
  • Handled all forms of payment and balanced all cash banks.
  • Performed weekly bottle inventory.

Receptionist/Makeup Artist

Union & Main
08.2017 - 2021
  • Greets clients and ensures they are comfortable while waiting.
  • Makes follow up appointments for clients using our client management system.
  • Answers the phone, updates appointments, and handles all forms of payment.
  • Took initiative to organize front-desk filing systems.
  • Speaks to potential clients in regards to booking bridal parties while coordinating multiple stylists with clients for specific events, often at multiple locations.
  • Applies makeup to clients for special events.
  • Teaches makeup classes by individual and by group.

Education

Bachelor of Science - Advanced Administration And Technology

Purdue Global

GED - undefined

10.2019

Skills

  • Excellent product knowledge retention Ability to work in a fast paced environment while recalling prices, measurement and product information Fast learner Impressive phone etiquette Able to demonstrate patience and composure in high stress or sensitive customer situations

Timeline

Receptionist/Makeup Artist

Union & Main
08.2017 - 2021

Service Excellence Agent, Escalations

Hudson Bay Company/Lord & Taylor
02.2016 - 03.2018

Bartender

River Street Jazz Café
04.2010 - 03.2014

Bartender

Ole Tyme Charley’s
01.2001 - 08.2014

Freelance Bridal Makeup Artist

Self Employed Services
08.1995 - Current

GED - undefined

Bachelor of Science - Advanced Administration And Technology

Purdue Global

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Erin Piazza