ERIN POWERS
Crestwood,MO
Summary
Experienced manager with 12+ years in commercial real estate and team leadership. Recognized for customer service excellence and client-centric approach. Committed to implementing best practices, strategic planning, and promoting an inclusive work environment. Passionate about Diversity, Equity & Inclusion and creating a supportive space for employees and clients to thrive and build meaningful relationships.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Real Estate Manager
CASEY'S GENERAL STORES, INC.
Remote
05.2022 - Current
- Managed property acquisition strategies in Missouri, Arkansas and Illinois to enhance portfolio value and align with company objectives.
- Collaborated with cross-functional teams to streamline real estate processes and improve operational efficiency.
- Cultivated relationships with brokers, developers, economic development groups and municipalities
- Completed market research, site selection and design, extensive financial analysis on expected performance.
- Leveraged strong negotiation skills to secure favorable contracts resulting in cost savings for overall development budget of $62.4 MM and exceeding annual goals.
- Interpreted city, county, and state code requirements to ensure development ability of identified sites.
Sr. Manager, Real Estate Development
CUSHMAN & WAKEFIELD
St. Louis, MO
11.2021 - 05.2022
- Oversaw facility management, portfolio lease administration and transaction management teams in the best interest of the client while maintaining focus on overall strategy and planning.
- Managed real estate functions, contracts, and negotiations to meet expectations of multiple clients occupying retail, office, and industrial locations
- Coordinated development, site selection, and lease negotiations and day-to-day transaction work.
- Ensured mutually agreed processes and tools are utilized and provide tracking and reporting of services to client
- Ownership of hiring and on-boarding of new team members along with monthly revenue reporting and invoicing.
Sr. Manager, Transaction Management
CUSHMAN & WAKEFIELD
12.2018 - 10.2021
- Negotiated 160+ real estate transactions to accomplish, renewals, relocations and net new leases for Fortune 25 International client. Completed $40M in transaction value and negotiated rent savings exceeding $2.1M
- Created and implemented best practices with process playbooks and standardized templates for transaction team
- Assisted in client strategy planning for consolidation and synergy efforts to decrease overall footprint in medical office use space
Associate Program and Project Manager
CUSHMAN & WAKEFIELD
08.2018 - 11.2018
- Led development and planning review process to ensure the client was permit ready for first- and second-generation space as well as ground up development
- Coordinated construction handoff, project management delivery and reporting
- Completed planning review, permit submission and financial close out package preparation for 36 locations withing 3,000 – 6,000 SF range
Platform Manager, Transaction Management
CUSHMAN & WAKEFIELD
07.2017 - 07.2018
- Onboarded new clients and brokerage led accounts to transition to standardized transaction management process
- Assisted existing clients to drive operational efficiencies and effectiveness
- Developed and optimized processes as well as provided best practices to clients and other employees
Manager, Transaction Management
CUSHMAN & WAKEFIELD
06.2016 - 06.2017
- Managed transaction team to ensure processes and expectations were being met and took over hiring and onboarding processes
- Led weekly reporting and progress calls to update client on transaction and project statues
- Accountable for end to end process for several retail clients to support them from design concept to open for business
- Design and architectural plan reviews, bid negotiations, general contractor sourcing and management throughout lifecycle of the project
Transaction Coordinator
CUSHMAN & WAKEFIELD
07.2012 - 05.2016
- Negotiated renewal and new lease transactions while preparing market and financial analyses
- Managed utility set up with third party vendor
- Took lead role in client Upgrade renovation program including network room set up and brand signage coordination and installation on over 100 locations
Waitress and Hostess
BOOGALOO, LLC
Maplewood, MO
05.2007 - 03.2017
- Organized promotional events and managed social media posts while coordinating with external partners to increase sales
- Trained and mentored new waitstaff on best practices in service techniques and restaurant policies.
- Known for multitasking and conflict resolution while sustaining composure and exceeding restaurant sales goals
- Delivered exceptional customer service by promptly addressing guest needs and ensuring satisfaction.
Marketing Call Center Manager and Supervisor
METLIFE FINANCIAL
Chesterfield, MO
02.2010 - 06.2012
- Managed and advised call center employees, tracked appointments and corresponded with MetLife Advisors to resolve client issues.
- Key Achievements:
- Introduced new contract for Advisors to sign up with the Lead Management Team
- Planned and organized financial and retirement education seminars
Education
Bachelor of Arts - Psychology
Missouri Southern State University
Skills
- Real estate transactions
- Contract and lease negotiations
- Project and construction management
- Cultural Intelligence
- Clear verbal and written communication
- Organization and attention to detail
Technical Skills
- CoStar
- Tango, Kalibrate, Salesforce, Reflex
- Smartsheets
- MS Office & Teams
- Coupa
Certification
Missouri Real Estate Salesperson
Timeline
Real Estate Manager
CASEY'S GENERAL STORES, INC.
05.2022 - Current
Sr. Manager, Real Estate Development
CUSHMAN & WAKEFIELD
11.2021 - 05.2022
Sr. Manager, Transaction Management
CUSHMAN & WAKEFIELD
12.2018 - 10.2021
Associate Program and Project Manager
CUSHMAN & WAKEFIELD
08.2018 - 11.2018
Platform Manager, Transaction Management
CUSHMAN & WAKEFIELD
07.2017 - 07.2018
Manager, Transaction Management
CUSHMAN & WAKEFIELD
06.2016 - 06.2017
Transaction Coordinator
CUSHMAN & WAKEFIELD
07.2012 - 05.2016
Marketing Call Center Manager and Supervisor
METLIFE FINANCIAL
02.2010 - 06.2012
Waitress and Hostess
BOOGALOO, LLC
05.2007 - 03.2017
Bachelor of Arts - Psychology
Missouri Southern State University