Erin Presswood
Kansas City,MO
Summary
Highly-organized Project Coordinator with over 3 years of experience in managing projects and building client relationships in the healthcare sector. Proven track record of leading cross-functional teams, improving operational processes, and successfully executing projects. Committed to leveraging project management methodologies and analytics to contribute to organizational success
Overview
9
9
years of professional experience
Work History
Build Room Manager
Complete Technology Services
08.2023 - Current
- Managed build room team, consistently meeting project deadlines while maintaining build quality standards, resulting in a 15% reduction in rework.
- Sourced, vetted and managed vendors needed to accomplish project goals.
- Reduced project costs by 10% by effectively negotiating quotes with suppliers and optimizing resource allocation, leading to significant savings across multiple projects.
- Collaborated with external clients and vendors, to ensure seamless project execution and timely delivery.
Project Coordinator
Complete Technology Services
08.2023 - Current
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and organizational goals.
- Coordinated with cross-functional teams to resolve project issues and reduce risks.
- Optimized project schedules and resource allocation, enhancing team efficiency by 20% and improving project delivery timelines.
- Monitored project progress, identified risks and took corrective action as needed.
Solution Delivery Consultant
Netsmart
10.2021 - 08.2023
- Developed, configured, and validated system builds to ensure peak functionality and performance, achieving 98% go-live readiness on schedule.
- Managed end-to-end project execution for NX projects, leading to successful Go-Live implementations.
- Delivered training and technical support, enabling clients to maximize system functionality and finance workflows.
- Managed project budgets, ensuring cost-effective use of resources and throughout the solution delivery lifecycle.
Change Implementation Analyst
Cerner Corporation
05.2018 - 10.2021
- Implemented rules to populate desired information on institutional and professional claims.
- Created special edits on claims to enhance client security.
- Resolved malfunctions with system through Non-Prod and Prod troubleshooting.
- Delivered in-depth Cerner Millennium training to new hires and associates, providing knowledge of solution, and best practices.
- Extracted data from CCL tables for investigation and testing purposes.
- Manipulated encounters to combine, enqueue, dequeue, or route to specific end users in Revenue Cycle.
Finance Specialist
Blue Cross Blue Shield Of Kansas
11.2017 - 04.2018
- Streamlined financial processing workflows, ensuring accurate and timely invoicing for clients and internal stakeholders.
- Maintained effective communication with team members and clients to support operational goals and client satisfaction.
Group Master Auditor
Blue Cross And Blue Shield Of Kansas
10.2015 - 04.2018
- Led major projects to improve coverage accuracy, achieving a 99% accuracy rate in processing.
- Generated detailed reports that provided actionable insights for management decision-making.
Education
Associate of Science - Health Information Technology
Washburn University of Topeka
Bachelor of Health Science - Health Service Administration
Washburn University of Topeka
Topeka, KSSkills
- Technical Analysis
- Project Management
- Project Forecasting
- Troubleshooting
- Process Improvement
- Customer Service Excellence
- Vendor Management
- Agile framework
- Salesforce
- Training
- Smart Sheet
- Optimization
- Power BI
- Problem solving
- Data Analytics
- Reporting
Accomplishments
- Led the team in Go-Live implementations, achieving a 10% increase in project completion rates.
- Developed and implemented a quality check process for system builds, resulting in a 25% improvement in build quality.
- Established an onboarding build process, which contributed to a 15% increase in client satisfaction.
Timeline
Build Room Manager
Complete Technology Services
08.2023 - Current
Project Coordinator
Complete Technology Services
08.2023 - Current
Solution Delivery Consultant
Netsmart
10.2021 - 08.2023
Change Implementation Analyst
Cerner Corporation
05.2018 - 10.2021
Finance Specialist
Blue Cross Blue Shield Of Kansas
11.2017 - 04.2018
Group Master Auditor
Blue Cross And Blue Shield Of Kansas
10.2015 - 04.2018
Bachelor of Health Science - Health Service Administration
Washburn University of Topeka
Associate of Science - Health Information Technology
Washburn University of Topeka
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