Erin Ragland

• Manage logistics data systems to ensure accurate processing and delivery.
• Resolve technical issues affecting system functionality and operational efficiency.
• Liaise with internal teams to administer high-priority shipment information.

Sales Associate & Customer Service Representative

• Processed returns, exchanges, and refunds in accordance with company policies.
• Attended weekly team meetings to review performance goals and objectives.
• Trained new team members in cash register operation, stock procedures, and customer services.

• Supported former Duke University Law professor and attorney with legal and academic projects.
• Reviewed legal documents, identified deficiencies, and provided detailed feedback.
• Drafted departmental contracts and assisted with promotion of literary works written by employer
• Assisted with document production and deposition preparation.

• Analyzed sales data to identify trends and adjust sales strategies accordingly.
• Watched for and recognized security risks and thefts to prevent or handle situations.
• Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise.