Erin Ramsey

Managed and resolved customer service cases, coordinated with dealerships, and provided high-quality support to ensure customer satisfaction and loyalty. Maintained detailed case records and reported on trends to improve service processes.

Sold and promoted Comcast products and services, handled customer inquiries, demonstrated product features, processed transactions, and provided excellent customer service to meet sales targets and resolve issues.

Provided personalized financial solutions to clients including managing accounts, processing transactions and offering advise on banking products.

Sold and promoted Verizon products and services, assisted customers with inquires and product selection, processed transactions and provided exceptional customer service and achieved sales targets.

Led the sales team to achieve sales targets, provided training and guidance, managed inventory. Oversaw the technicians to ensure timely and high quality service for customers.