Erin Rasmussen
Wallingford
Summary
Over 15 years of providing outstanding and professional customer service in the hospitality and insurance industries. Exceptionally organized and strong attention to detail in a fast paced and highly regulated environment.
Overview
19
19
years of professional experience
Work History
Senior Claims Examiner
Chubb Insurance Company
11.2021 - Current
- Handle all aspects of workers' compensation lost time claims from set-up to case closure, ensuring strong customer relations are maintained throughout the process.
- Manage a caseload of over 200 open and active claims.
- Sets reserve within authority limits of $75,000 for medical, indemnity, and expenses.
- Work with plaintiff attorneys and defense counsel to negotiate settlements and manage hearings.
- Control and direct vendors, nurse case managers, telephonic case managers, and rehabilitation managers on medical management and return-to-work initiatives
- Prepare and present status reports to insureds, brokers and legal departments on a quarterly basis.
Senior Claims Service Professional
Allstate Insurance Company
12.2007 - 10.2021
- Interpreted auto policies to determine available coverages.
- Investigated 15 auto claims per week by obtaining detailed statements from all involved parties and obtaining evidence to determine liability.
- Reviewed medical records and bills to complete a bodily injury evaluation, validate accuracy of services and negotiate settlements with the injured party.
- Administration of timely payments to insureds, claimants, body shops, rental agencies and medical providers.
Food and Beverage Manager
Bowlmor AMF
03.2006 - 11.2007
- Assisted management with hiring and scheduling decisions.
- Motivated and increase efficiency of employees through encouragement and constructive criticism.
- Implemented strategic inventory managment.
Education
Bachelor of Arts - Psychology
Southern Connecticut State University
New Haven, CT05.2005
Skills
Time management
Organization
Communication
Microsoft Suite
Adaptability
Empathy
Websites
Timeline
Senior Claims Examiner
Chubb Insurance Company
11.2021 - Current
Senior Claims Service Professional
Allstate Insurance Company
12.2007 - 10.2021
Food and Beverage Manager
Bowlmor AMF
03.2006 - 11.2007
Bachelor of Arts - Psychology
Southern Connecticut State University
Similar Profiles
Tyler VitelloTyler Vitello
Security Engineer Associate at Chubb Insurance CompanySecurity Engineer Associate at Chubb Insurance Company
Sophia SenkpielSophia Senkpiel
Underwriter, Commercial Insurance at Chubb Insurance Company Of CanadaUnderwriter, Commercial Insurance at Chubb Insurance Company Of Canada
Claudia SennClaudia Senn
(Junior) Claims Adjuster (60%) at Chubb Insurance (Switzerland) Limited(Junior) Claims Adjuster (60%) at Chubb Insurance (Switzerland) Limited