
Proven Senior Claims Specialist with a robust background at The Hartford, adept in leveraging organizational skills and critical thinking to drive efficiency and mentor team members. Excelling in communication, I spearheaded initiatives that significantly enhanced claims processing, demonstrating a strong blend of leadership and adaptability. Results-driven professional with proven ability to effectively manage high-volume claims while maintaining accuracy and efficiency. Skilled in determining coverage, verifying facts, negotiating settlements, and preparing clear, concise reports. Excellent communicator with strong customer service and problem-solving capabilities. Proven ability to provide excellent customer service and resolve customer complaints in a timely manner. Possesses strong problem-solving skills and the ability to multitask in a fast-paced environment. Aiming to leverage my abilities to successfully fill the [Job Title] role on your team.
Developed and implemented communication protocols to streamline information flow