Erin Rawlings
Kettering,OH
Summary
Dynamic and dedicated professional with experience at Ritters Of Kettering, excelling in customer service and teamwork. Proven ability to enhance customer satisfaction through effective communication and multitasking. Skilled in sanitation practices and nail application, contributing to a clean and organized environment while training new team members to achieve operational goals.
Overview
2
2
years of professional experience
Work History
Crew Member
Ritters Of Kettering
05.2023 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Assisted other team members to achieve goals.
- Trained new team members on procedures, customer service, and sales techniques.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
Crew Member
Skateworld of Kettering
04.2023 - 05.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
Education
Graduating Diploma - Nail Technician
Creative Images Institute of Cosmology
Centerville, OH01.2025
High School Diploma -
Kettering Fairmont Highschool
Kettering, OH05.2024
Skills
- Nail application
- Skin care treatments
- Sanitation practices
- Customer service
- Time management
- Teamwork and collaboration
- Multitasking and organization
- Cleaning
- Customer engagement
- Nail Art
Timeline
Crew Member
Ritters Of Kettering
05.2023 - Current
Crew Member
Skateworld of Kettering
04.2023 - 05.2023
Graduating Diploma - Nail Technician
Creative Images Institute of Cosmology
High School Diploma -
Kettering Fairmont Highschool
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