Summary
Overview
Work History
Education
Skills
Certification
Professional Development
Timeline
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Erin Ricciardi

Summary

Friendly and approachable personality with natural ability to make clients feel comfortable and confident. Strong background in customer service and salon operations. Possesses a positive attitude and willingness to learn and grow in the salon environment. Skilled in building client relationships and promoting services effectively, ensuring a welcoming environment for all visitors. Aims to enhance salon's reputation through exceptional client care and results. Eager to get the opportunity to perform and learn under a talented team


Overview

2
2
years of professional experience
1
1
Certification

Work History

Salon Assistant

Axle Color Studio
09.2024 - Current
  • Prepare workstations for stylists each workday, ensuring all necessary tools were clean, sanitized, and readily available.
  • Assist hairdressers with cutting, coloring, and styling hair to maintain salon workflow efficiency.
  • Improve efficiency of salon operations by promptly greeting clients, managing their appointments, and addressing any concerns or inquiries.
  • Offer exceptional service and support to walk-in and scheduled customers
  • Enhances client satisfaction by providing exceptional customer service

Receptionist

Supercuts
11.2023 - 09.2024
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and addressed client inquiries.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled cash transactions and maintained sales and payments records accurately.

Nanny

Private Family Client
06.2023 - 11.2023
  • Assisted with light housekeeping duties as well as running errands.
  • Prepared meals and snacks for children based on dietary guidelines.
  • Managed child's schedules effectively to ensure completion of homework, extracurricular activities, and daily routines.
  • Supported child in play activities, meals, and snacks, hygiene and socialization.

Education

-

Hair's How Modern School of Beauty
11-2024

North Reading High School
06-2022

Skills

  • Excellent customer service
  • Cleanliness and sanitation
  • Hair styling techniques
  • Professional appearance
  • Styling tool proficiency
  • Social media promotion
  • Workstation organization
  • Color application
  • Building client relationships
  • Client consultation

Certification

Licensed Cosmetologist - Board of Registration of Cosmetology and Barbering

Professional Development

  • Redken Hands-On Cutting Class
  • Redken Tone, Melt and Blur Class
  • Paramount Beauty/Schwarzkopf Professional - Blonding with Carly Zanoni

Timeline

Salon Assistant

Axle Color Studio
09.2024 - Current

Receptionist

Supercuts
11.2023 - 09.2024

Nanny

Private Family Client
06.2023 - 11.2023

-

Hair's How Modern School of Beauty

North Reading High School

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Erin Ricciardi